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Texas Health Plano clinic

Texas Health Plano

Maternity Services • Plano, TX • 1 (Plano) locations

3.6/5(1,531 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Texas Health Plano's Labor and Delivery unit in the Margot Perot Center in Plano, Texas offers maternity and birthing services in 16 private suites. The facility supports family-centered care with options including doula support, pain management tools, gentle cesarean births, placenta donation, newborn skin-to-skin care during the Golden Hour, and pediatrician coordination.

Services Offered

  • Maternity/Birthing services
  • Labor and Delivery
  • Private maternity suites
  • Doula support
  • C-section options
  • Placenta donation option
  • Newborn skin-to-skin care
  • Golden Hour
  • Pediatrician coordination

Technology & Equipment

  • Hydrotherapy tub
  • birthing balls
  • labor bars
  • private maternity suites with sleeper sofas, showers/bathtubs, aromatherapy patches, TV/internet

Team

  • Texas Health Plano Labor and Delivery team, Not specified - Maternity/Delivery care team

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Where should families check in for Labor and Delivery?

Families should check in at the Labor and Delivery desk in Tower A, on the third floor. After exiting the elevator, turn right. Ring the doorbell next to the double doors to be let in.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Hospital Cost Compare Patient Survey: 78% of patients gave a rating of 9 or 10 out of 10 (300 or more)
  • Healthgrades: 72% of patients gave a rating of 9 or 10 out of 10; 72% would definitely recommend (Not explicitly stated)
  • Birdeye (Aggregate of Google, Facebook, and others): Approximately 3.2 to 3.3 out of 5 stars (1,231 reviews across multiple platforms)

Patients praise

  • Highly praised, supportive, and attentive nursing staff
  • Access to a Level IV neonatal intensive care unit (NICU) providing reassurance for high-risk pregnancies
  • Strong sense of community and team coordination among staff during labor and delivery
  • Award-winning maternity care with positive patient recommendation rates

Common complaints

  • Occasional complaints regarding facility amenities such as old hospital beds and mattresses
  • Reports of inconsistent communication or feelings of being treated as just a number by some medical staff
  • Mixed reviews concerning wait times or individual interactions with on-call physicians

"I would describe the hospital’s Labor and Delivery Unit as caring, competent, and there’s just a sense of community. I cannot imagine any other place to have our babies."

- Maddie Pierce, patient story via Texas Health website

"If you’re having a baby at Texas Health Plano, don’t worry. You’re in great hands. My husband and I wouldn’t have done anything differently."

- Madelyn Collins, patient story via Texas Health website

"The hospital beds are from the 80’s, mattresses have chunks of padding throughout them... everything else has been miserable."

- Anonymous patient review via MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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