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Visiting Angels clinic

Visiting Angels

Palliative Care • Plano, TX • Since 2012

4.4/5

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Visiting Angels Plano & Lewisville, TX provides in-home palliative and senior care in Plano, Lewisville, and surrounding areas. Key details: - Services: Customized home care including palliative care, end-of-life care, Alzheimer's/dementia care, bathing, grooming, hygiene assistance, chronic illness support, fall prevention, companion care, incidental transportation, incontinence care, and respite care. - Focus: Compassionate, at-home care designed to help seniors maintain independence and comfort. - Caregivers: Skilled senior home care providers matched to individual needs. - Locations: HQ at 2301 Ohio Dr, #135, Plano, TX 75093; Lewisville office at 405 State Hwy 121 Bypass #A250, Lewisville, TX 75067. - Founded: 2012; headquartered in Plano, TX.

Services Offered

  • Palliative Care
  • In-home care
  • Hospice alternatives
  • Care coordination
  • In-home assessment
  • Personalized care plans

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What is palliative care?

Care focused on quality of life and relief from symptoms for seniors, offered in the home environment.

How does palliative care differ from hospice?

Palliative care supports patients at various stages of illness; hospice is generally for end-of-life care. Both alleviate pain and focus on comfort.

Schedule Your FREE, In-Home Assessment

To get started with palliative care services, call our agency to schedule a free in-home assessment with one of our care coordinators.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: No overall star rating captured; includes negative owner/coverage complaint (Not captured in provided snippet)
  • Olera.care: Community sentiment 4.4 / 5; Value 4.2 / 5; Information Availability 4.5 / 5 (Not captured in provided snippet)
  • Indeed (employer reviews category: Personal Care & Home Health): Overall rating 3.9 (Based on 5,832 reviews)
  • BBB: A+ (BBB rating); BBB Accredited; A+ rated by BBB (Not captured in provided snippet)

Patients praise

  • Loving/compassionate care helping keep a family member at home
  • Flexible, personalized in-home caregiving described by reviewers
  • High sub-scores reported on a third-party review/insight page (community sentiment, value, information availability)
  • BBB shows an A+ rating and BBB accreditation

Common complaints

  • Negative experience/complaint on Yelp involving alleged failure to show up after confirming insurance (owner described as 'horrible')

"“I'd rate these folks 10 stars if I could -- they are truly incredible!”"

- Visiting Angels Plano home page (testimonial excerpt)

"“Thank you for the loving care provided by your Visiting Angels organization. It allowed us to keep mom home with us till the end.”"

- Visiting Angels Plano “Our Reviews” page (testimonial excerpt)

"“The owner Britt Hollingsworth is horrible. He said over the phone that he took my insurance. He did not show up for patient i take.”"

- Yelp review for Visiting Angels (Plano)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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