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Baylor Scott & White Urgent Care+ clinic

Baylor Scott & White Urgent Care+

Urgent Care • Plano, TX

4.6/5(7,091 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Baylor Scott & White Urgent Care+ Plano is a walk-in urgent care clinic in north Plano, Texas, located near Alma Drive and West Parker Road. It provides same-day care for the whole family, including treatment for minor illnesses and injuries, wellness services like annual physicals and immunizations, and pediatric care. The clinic features onsite X-ray and lab facilities, accepts most major insurance plans, and offers virtual urgent care available 24/7.

Services Offered

Not published.

Insurance & Payment

  • HMOs
  • PPOs
  • Medicare
  • all major insurance plans

Insurance listings are subject to change; verify coverage before visit.

Self-pay, Insurance billed at visit, MyBSWHealth payments online

Languages Spoken

Not published.

FAQs

How can I schedule an appointment?

Appointments can be scheduled online via MyBSWHealth; walk-ins are welcome.

Is there a virtual urgent care option?

Yes—virtual urgent care is available 24/7 with face-to-face visits or eVisits.

What insurance plans are accepted?

NextCare accepts all major insurance plans; verify your plan by calling 1.888.381.4858.

What are the clinic hours?

Mon–Sun 8:00am–8:00pm (closing times vary on weekends; see hours above).

Awards & Accreditations

  • awards page reference available at https://www.bswhealth.com/about/awards

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Solv Health: 4.7 out of 5 stars (5,766 ratings (with 1,192 reviews))
  • UrgentCareMap: 4.4 out of 5 stars (1,325 reviews)

Patients praise

  • easy and efficient online appointment scheduling
  • friendly and compassionate nursing and concierge staff
  • thorough and professional care from specific providers
  • quick turnaround for minor injuries and routine issues

Common complaints

  • reports of incorrect or missed diagnoses
  • frustration with prescription processing and follow-up communication
  • inconsistent staff friendliness and professionalism at the front desk
  • complaints about long wait times
  • difficulty with billing or administrative tasks like detailed receipts

"Scheduling was super easy. I was able to be seen pretty soon. The staff was really nice and friendly. It was an unpleasant issue to deal with, but the staff was pretty good with making the discomfort feel not as big."

- Solv Health review

"Extremely frustrated. The provider stated she would send in a prescription for antibiotics and failed to do so. Now they are telling me there's nothing they can do because she doesn't return to..."

- MapQuest/Yahoo review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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