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Champlain Valley Physicians Hospital clinic

Champlain Valley Physicians Hospital

Infectious Disease Clinic • Plattsburgh, NY

4.5/5(42 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UVM Health - Champlain Valley Physicians Hospital (CVPH) is a nonprofit, 341-bed community hospital in Plattsburgh, NY, part of the University of Vermont Health Network. It has about 2,500+ employees and over 150 physicians on its medical staff, with more than 12,000 inpatient admissions annually. CVPH offers comprehensive services across cancer care, cardiac care, surgery (including orthopedic and robotic surgery), and other specialties. For a full list of services, visit UVMHealth.org/CVPH.

Services Offered

  • Infectious disease care
  • HIV care
  • Travel immunizations
  • Outpatient primary and specialty care for HIV
  • Outpatient infectious diseases consultation
  • Inpatient care for HIV
  • Counseling and preventive medicine
  • Post-travel assessment for international travel
  • Anonymous HIV testing
  • Support for sexual assault victims to prevent HIV transmission
  • Hepatitis care
  • Travel clinic
  • Request an appointment
  • Directions & parking
  • Insurance information
  • Billing and pricing transparency

Insurance & Payment

  • Aetna
  • Aither (formerly Resolve) / St. Regis Mohawk Tribal Health (Medicare)
  • Anthem (formerly Empire Blue Cross Blue Shield)
  • Capital District Physicians' Health Plan (CDPHP)
  • Capital District Physicians' Healthcare Network (CDPHN)
  • Carelon (formerly Beacon) (excludes Commercial HMO, Medicare Advantage, and Managed Medicaid)
  • CHAMPVA
  • Cigna (as part of MVP Strategic Alliance)
  • Cigna UVMH Medical Plan
  • Coventry Health Care / First Health
  • Emblem Health - GHI Family Health
  • Excellus Blue Cross Blue Shield
  • Fidelis (New York Quality Healthcare Corporation) (excludes NY Health Benefit Exchange products)
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Highmark Northeastern New York (Highmark NENY) (formerly BSNENY)
  • Humana / Choice Care Network
  • MagnaCare
  • Managed Physical Network (MPN)
  • Medicaid (VT and NY)
  • Medicare
  • Multiplan / Private HealthCare Systems (PHCS) / Beech Street
  • MVP
  • Three Rivers Provider Network
  • TriCare for Life – Skilled Nursing Facility
  • TriCare Humana Military (excludes Humana Behavioral Health)
  • TriCare Martin's Point Health Care (excludes Behavioral Health)
  • United Behavioral Health/Optum
  • United HealthCare
  • United HealthCare – The Empire Plan
  • Veteran's Administration Community Care Network (VA CCN) (United HealthCare)
  • Workers' Comp (NY and VT)

Champlain Valley Physicians Hospital participates with all major companies offering insurance in our region. If you don't see your insurance listed below, please call 518-562-7075 to verify if we accept your insurance.

Pay a Bill (billing/insurance), Insurance billing options as listed by CVPH

Languages Spoken

  • English

Pricing

  • Insurance accepted; please verify with CVPH for specific plans and providers

FAQs

What services does the Infectious Disease Clinic offer?

Follow up for inpatient consultations, inpatient HIV care, outpatient HIV care, outpatient infectious diseases consultation, counseling and preventive medicine, post-travel assessment, anonymous HIV testing, and counseling/follow-up for sexual assault victims.

What services are offered at the Infectious Disease Clinic?

Follow up for inpatient consultations to all hospital departments and specialty services. Inpatient care for people living with HIV requiring medical admission. Outpatient primary and specialty care for people living with HIV. Outpatient infectious diseases consultation. Counseling, preventive medicine and post-travel assessment for international travel. Anonymous and confidential HIV testing. Counseling and follow-up for sexual assault victims being treated to prevent HIV transmission.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook (UVM Health CVPH page): 56% recommend (96 Reviews) (96 reviews)
  • Vitals (Dr. Stephen G. Hausrath): 43 ratings; 12 written reviews (overall not shown in snippet) (12 written reviews (out of 43 ratings))
  • WebMD (Dr. Stephen Hausrath): 4.5 out of 5 (42 Ratings) (42 ratings)

Patients praise

  • Doctor/provider appears responsive and explains conditions/treatments (e.g., Dr. Hausrath reviews)
  • Staff/care described as courteous and office accommodating in some reviews
  • Overall patient satisfaction features on WebMD include ‘Did Well’ items (explained questions/follow-up/courteous staff)

Common complaints

  • Some reviews complain about lack of caring office staff and urge patients to look elsewhere
  • Complaints about hospital-level issues such as staff shortages/patient safety concerns reported by workers
  • Reviews allege administrative/record/privacy issues at CVPH (from a general hospital review page)

"“VERY SATISFIED WITH DR HAUSRATH AND HIS GREAT LISTENING SKILLS… IF YOU ASK YOUR DOCTOR WHAT IS GOING ON… YOU WOULD EXPECT AN ANSWER AND DOC DOES JUST THAT.”"

- Vitals - Dr. Stephen G. Hausrath page

"“Everyone in the office is so wonderful… I never feel rushed. Calls are always returned promply.”"

- Vitals - Dr. Stephen G. Hausrath page

"“and behold they… nurse. Do yourself a favor and look elsewhere, where you will get treated right”"

- Vitals - Dr. Stephen G. Hausrath page (negative excerpt)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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