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Oak Mountain Dental clinic

Oak Mountain Dental

Private practice • Pocatello, ID • Since 2013

4.9/5(1,366 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered November 10, 2026. How our information is sourced · Report incorrect information

About

Oak Mountain Dental is a small family dentistry practice based in Pocatello, Idaho (founded 2013). Services include cosmetic and restorative dentistry such as veneers, bonding, implants, bridges, crowns (including same-day crowns), dentures/partials, root canal, gum treatment, sleep/sedation dentistry, Botox, and teeth whitening. The practice operates as a privately held medical group with 2 employees and is led from its Pocatello location. Contact options include phone numbers listed on their profiles, and their online presence spans a website (oakmountaindental.com) and social profiles (LinkedIn, Facebook, Twitter). They have limited web traffic activity but maintain local community involvement (e.g., local trunk-or-treat event).

Services Offered

  • Six Month Smiles
  • Cosmetic Dentistry
  • General and Family Dentistry
  • New Patients

Team

  • Dr. Jake R. Richards - Pocatello Dentist
  • Dr. Mitch J. Driscoll - Pocatello Dentist
  • Dr. Brandon Call - Dentist

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

NEW PATIENTS

FAQs

NEW PATIENTS

Get a free teeth whitening or $100 credit towards dental care.

Photos

What Patients Say

Overall sentiment across review platforms: positive

Patients praise

  • Friendly, welcoming, and professional staff
  • Gentle and thorough hygienists (especially Paige)
  • Knowledgeable and caring dentists (Dr. Richards, Dr. Driscoll, Dr. Call)
  • Clean, organized, and beautiful office environment
  • No pressure to buy unnecessary treatments
  • Patients feel like family; comfortable and stress-free experience
  • Dentists explain procedures clearly and answer questions patiently
  • Quick and efficient service with timely appointments

Common complaints

  • Billing and insurance issues: patients report surprise bills, down-coding, and insurance not paying expected amounts
  • Rude or unhelpful front desk staff in some instances
  • Communication problems: patients feel lied to about costs
  • One patient called the billing department 'a fraud' and accused the office of 'cooking the books'
  • One Yelp reviewer (2021) said the business 'lacks in communication' and 'treats its customers like garbage'

"The billing dept is a fraud my insurance contract says specifically what they can charge that they will pay When your done with the appt they give you a final bill minus the insurance portion And 2 weeks later you always get an extra bill that said insurance didn't pay what was expected They have done this to me and my wife 3 times but they tell you it's a final bill at the end of the procedure they are a bunch of crooks cooking the books Do not trust them financially or with any of your dental needs"

- Vitals (August 7, 2025)

"Paige did a great job cleaning. She was gentle!! Dr Brandon is a great dentist and the front desk staff are wonderful too!"

- Vitals (May 14, 2025)

"You can't go wrong with any of the doctors. We love them all. And the rest of their staff is caring and professional. As much as I hate going to the dentist, I LOVE OAK MOUNTAIN DENTAL."

- Vitals (January 10, 2025)

Synthesized from public review platforms as of Nov 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of November 10, 2026.

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