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Health West Pocatello clinic

Health West Pocatello

Pharmacy • Pocatello, ID

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Health West Pocatello is a community health center in Pocatello, Idaho, offering primary care, behavioral health, women's health, pediatric services, dental care, and an onsite pharmacy. The clinic provides telehealth, care coordination, chronic disease management, immunizations, injury treatment, labs, hormone replacement therapy, pain management, physicals, weight loss services, and insurance enrollment assistance.

Services Offered

  • Primary care
  • Behavioral health
  • Women’s health
  • Pediatric services
  • Dental care
  • Onsite pharmacy
  • Telehealth
  • Care coordination
  • Chronic disease management
  • Immunizations
  • Injury treatment
  • Labs
  • Hormone replacement therapy
  • Pain management
  • Physicals
  • Weight loss
  • Insurance enrollment assistance
  • Pharmacy services

Technology & Equipment

  • Telehealth platform
  • Pharmacy services
  • Scheduling system
  • Patient portal (inferred via links)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Pocatello Children's Clinic): 4.0 (152)
  • Birdeye (West Clinic): 4.7 (240)
  • Birdeye (The Skin Clinic & Aesthetics): 5.0 (237)
  • Birdeye (The Eye Clinic): 4.7 (103)
  • Birdeye (Pocatello Eye Care): 3.8 (25)
  • Tebra (Pocatello Podiatry Associates): 4.9 (801)
  • Birdeye (Pain & Spine Specialists Of Idaho): 4.5 (73)

Patients praise

  • Knowledgeable, caring, and thorough medical providers who listen to patients
  • Efficient, friendly, and compassionate support staff in many clinics
  • Short wait times and a clean, comfortable facility environment
  • Strong focus on patient education and personalized care plans

Common complaints

  • Unpleasant, disrespectful, or poorly trained front desk staff
  • Administrative issues such as appointment cancellations, miscommunications, or billing/collection frustrations
  • Occasional variability in wait times during peak hours

"The staff at the front desk are very unpleasant. I dred calling and speaking to anyone at that front desk. I would leave if i didn't love our doctor."

- Birdeye (Pocatello Children's Clinic)

"He listens, & sincerely cares about his patients. He never rushes the appointment, & truly wants to help better your life & well being."

- Birdeye (Pain & Spine Specialists Of Idaho)

"When Dr. Flandro was running this place it was organized and you knew what was going on. The receptionists there now don't know what each other is doing. They make appointments they when we go into the appointment no one is there."

- Birdeye (Pocatello Eye Care)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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