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Eye Care - Potsdam clinic

Eye Care - Potsdam

Eye Care • Potsdam, NY

3.8/5(146 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Eye Care - Potsdam, located at Helen Snell Cheel Medical Campus in Potsdam, NY, offers comprehensive eye care services including routine eye exams, diagnosis and medical treatment of eye conditions, prescriptions for glasses and contacts, surgical treatment for eye diseases, and rehabilitation and post-surgical eye care. The clinic is staffed with optometrists, ophthalmologists, and optical professionals.

Services Offered

  • Eye care
  • Eye exams
  • Diagnosis of eye conditions
  • Medical treatments for eye conditions
  • Prescriptions for glasses
  • Prescriptions for contacts
  • Rehabilitation and post-surgical eye care
  • Routine eye exams and care
  • Surgical and medical treatment for eye diseases

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What services are offered at Eye Care - Potsdam?

Diagnosis of eye conditions; Medical treatments for eye conditions; Prescriptions for glasses, contacts, and other visual aids; Rehabilitation and post-surgical eye care; Routine eye exams and care; Surgical and medical treatment for eye diseases.

What services does the Eye Care Center offer?

Diagnosis of eye conditions; Medical treatments for eye conditions; Prescriptions for glasses, contacts, and other visual aids; Rehabilitation and post-surgical eye care; Routine eye exams and care; Surgical and medical treatment for eye diseases

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Empire Visionworks Potsdam Plaza: 3.9/5 stars (~134-286 reviews)
  • Dr. Paul O'Donnell, OD: 4/5 stars (4 reviews)
  • Seaway Valley Eye Care: 3/5 stars (4 reviews)
  • Eye Care for the Adirondacks: 2/5 stars (4 reviews)
  • Dr. Kris A. Vanwagner, DO: 4.5/5 stars

Patients praise

  • Professional, knowledgeable, and caring doctors
  • Friendly and helpful support staff
  • Thorough eye examinations and clear communication regarding treatment options
  • Efficient and satisfactory service in many instances

Common complaints

  • Difficulties with appointment scheduling and cancellations
  • Concerns regarding administrative and billing practices, including lack of electronic records
  • Reports of long wait times for appointments or at the office
  • Occasional negative staff interactions

"They explained each test to me. I was given a lot of time to pick new frames. Went over all the options or extras for the glasses. That was the very best eye appointment I had ever been to."

- Empire Visionworks Potsdam Plaza patient review

"Based on their advertisement for accepting new patients, I called for an eye exam for glasses only to be told that they do not accept new patients without a referral and that I would have to wait 2 years for my appointment."

- Dr. Paul O'Donnell, OD patient review

"Dr Van Wagner is an excellent eye surgeon whom just performed two eye surgeries on me. I received excellent care and Dr Van Wagner is very professional as well as educated is his specialty."

- Dr. Kris A. Vanwagner, DO patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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