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Brookside Family Practice & Pediatrics clinic

Brookside Family Practice & Pediatrics

Pediatrics • Pottstown, PA • Since 1978 • 1 location shown (Brookside Family Practice & Pediatrics) locations

2.4/5(64 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- The provided page describes Pottstown Medical Specialists, Inc. (PMSI), a medical practice based in Pottstown, PA, United States. - Key facts: founded 1978, private ownership under US Digestive Health, 33 employees, annual revenue around $8.5M; headquarters in Pottstown with four US offices listed (including Pottstown and Royersford). - Services: medical practice within the broader digestive/medical specialty network (SIC 80, 801; NAICS 62, 621). - Contact: info@pmsiforlife.com; main phone numbers 484-945-0405 and 610-327-4200. If you’re looking for Brookside Family Practice & Pediatrics specifically, you may want to search for that exact practice name or provide a different source.

Services Offered

  • Pediatrics
  • family medicine
  • well checks
  • physicals for work/school/sports
  • vaccinations
  • sick care
  • small surgical procedures
  • diabetes education (PMSI diabetes education program)
  • referrals
  • online patient portal access (FollowMyHealth)
  • refill requests
  • referral requests
  • appointment requests

Technology & Equipment

  • FollowMyHealth patient portal
  • FollowMyHealth portal (online portal)

Team

  • Brookside Family Practice & Pediatrics Medical Providers - Medical Providers

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What services does Brookside Family Practice and Pediatrics offer?

Comprehensive health services including physicals (work, school, sports, well checks), vaccinations, minor surgical procedures, sick care for all ages, and other services. Diabetes education is offered through PMSI’s program.

Awards & Accreditations

  • American Association of Diabetes Educators accredited diabetes education program
  • Accredited diabetes education program by the American Association of Diabetes Educators

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 2.4 out of 5 stars (64 reviews)

Patients praise

  • Some patients report compassionate, attentive, and helpful staff members
  • Specific providers have been praised for competence and listening to patient concerns
  • Occasional reports of quick appointment availability

Common complaints

  • Rude, unprofessional, and unhelpful front desk and office staff
  • Issues with billing, including double billing co-pays
  • Difficulty scheduling appointments, inconsistent communication, and appointment cancellations/changes without notice
  • Long wait times during visits
  • High staff turnover, particularly among doctors
  • Perception of declining quality of care in recent years

"Watch out for double billed co-pays and rude responses about it from billing."

- Birdeye/Google Review

"The staff is rude, and the receptionist are horrible. They cant keep the doctors that listen to your needs. They are always late and will bring you back to the room and then have you sit for 45 minutes to an hour. Save your time and money and dont go there."

- LocalityBiz Review

"Absolutely hands down the worst practice! The staff is extremely unorganized, rude and lazy. Terrible place! You will not receive good care."

- Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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