Optum Neurology - Poughkeepsie, NY
Neurology • Poughkeepsie, NY • Since 2011
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The provided page is about Optum, a UnitedHealth Group subsidiary and a large health care company focused on technology services, pharmacy care, and direct health services. Key details include its formation in 2011, headquarters in Eden Prairie, MN, operations in multiple countries, and its historical role as a major profit driver for UnitedHealth Group. The material lists Optum’s main business segments (OptumHealth, OptumInsight, OptumRx), and notes its public-facing contact channels and offices, including an HQ address in Eden Prairie and a Philippine office. There is no mention of a Neurology-specific location in Poughkeepsie, NY in the provided content. If you’re specifically looking for “Optum Neurology - Poughkeepsie, NY,” this page does not provide Neurology-specific or Poughkeepsie details. You may want to search Optum’s site for “Neurology Poughkeepsie” or contact Optum at info@optum.com or +1 888-445-8745 for location-based Neurology services.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Optum Neurology - Poughkeepsie, NY showing the neurology practice in Poughkeepsie, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Optum (Shaheda N. Azher, MD): 4.7 stars (37 reviews)
- Optum (Venkatesha Reddy, MD): 4.3 stars (8 responses)
Patients praise
- Patients generally express satisfaction with the individual neurologists, describing them as knowledgeable, compassionate, and professional
- Positive feedback on doctor communication and willingness to listen to patient concerns
Common complaints
- Inaccurate and/or slow administrative support, including issues with paperwork and medical records
- Poor customer service, including difficulties reaching staff and long hold times via centralized phone systems
- Billing errors, including double billing and unexplained fees
- Reduced quality of care and shorter appointment times since the acquisition by Optum
- Longer wait times for appointments and office visits
"Shedheda [Dr. Azher] keeps me informed, and takes the time to answer my questions. She is always professional and compassionate."
- Optum patient review for Dr. Shaheda N. Azher"The drs are great. However, the in office staff at Poughkeepsie is a disaster. They don’t care if you have papers to get filled out... Customer service is disgraceful there."
- Patient review for Optum Multi-Specialty Poughkeepsie"It is the practices of the company that make the experience nightmarish. I’ve had to wait for days following critical tests... I couldn’t get my diabetic medication."
- Anonymous Optum patient quoted in The Examiner News report regarding Hudson Valley operationsSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Construction Alert: 243 North Road, Poughkeepsie Location - Premier Medical Group - Jul 25, 2025
- Dr. Mridasim O. Aguwa, MD - OB-GYN in Poughkeepsie, NY - May 14, 2026
- Nancy Romero - Apr 12, 2026
- Northwell Health appoints Dr. Anna Hohler to lead neurology in Westchester | Chappaqua, NY Patch - Mar 19, 2026
- Specialist and Researcher to Elevate Care and Advance Clinical Research in Two Hospitals - Westfair Communications - Mar 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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