Optum Primary Care - Poughkeepsie - South RD
Primary Care • Poughkeepsie, NY • Since 2011
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Optum Primary Care in Poughkeepsie (South Road) appears to be a primary care clinic associated with Optum, the healthcare services and technology arm of UnitedHealth Group. The provided materials describe Optum as a large health care company offering technology services, pharmacy care (including a PBM), and direct health services, with offices worldwide and a focus on better experiences, health, and lower costs. Specific details about a Poughkeepsie location (South RD) aren’t included in the summary data. If you need precise address, hours, or services for Optum Primary Care - Poughkeepsie, please provide the exact site or allow me to look up the current listing.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours of operation?
Monday 8:00 AM - 4:30 PM; Tuesday 8:00 AM - 4:30 PM; Wednesday 8:00 AM - 5:00 PM; Thursday 8:00 AM - 4:30 PM; Friday 8:00 AM - 5:00 PM; Saturday Closed; Sunday Closed. Hours may vary; please contact to schedule and confirm appointment availability.
Social Media
Photos
Photos published by Optum Primary Care - Poughkeepsie - South RD showing the primary care practice in Poughkeepsie, NY.
What Patients Say
Overall sentiment across review platforms: negative
- Aggregate ratings from multiple sources: 2.3 out of 5 (~88 reviews)
- Healthgrades: 1.0 out of 5 (2 reviews)
- Birdeye (Ophthalmology specific): 4.2 out of 5 (18 reviews)
Patients praise
- Individual physicians and medical providers are frequently described as kind and competent
- Patients often express that the quality of clinical care received from doctors remains good despite office management issues
Common complaints
- Long wait times both on the phone and in-office
- Difficulty scheduling appointments and administrative record-keeping errors
- Inconsistent or poor customer service experiences with office staff
- Significant and recurring billing and insurance processing issues
- General frustration with corporate management impacting patient care quality
"I called over and over pressed every number so that I can at least get a human absolutely nothing after spending over an hour on the phone."
- Healthgrades patient review"The drs are great. However, the in office staff at Poughkeepsie [is] a disaster."
- Patient review via Promallu"I have been dealing with billing issues for over a year... I am still waiting for a $660 refund... It’s exhausting."
- Patient testimony reported in Mid-Hudson NewsSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Mridasim O. Aguwa, MD - OB-GYN in Poughkeepsie, NY - May 14, 2026
- Victoria Walters, PA, Obstetrician-Gynecologist | POUGHKEEPSIE, NY | WebMD - Jun 10, 2026
- Optum Health going out of network for several low-cost health plans - Nov 7, 2025
- Dr. Ruth A. Blash, MD - Internal Medicine Physician in Fishkill, NY - Jun 11, 2026
- Optum New York: Primary and Specialty Care Statewide - News Usa Today - Apr 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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