Optum Rheumatology
Rheumatology • Poughkeepsie, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Optum Rheumatology showing the rheumatology practice in Poughkeepsie, NY.
What Patients Say
Overall sentiment across review platforms: negative
- Promallu (aggregated): 2.3/5 (88)
- Healthgrades (Optum Poughkeepsie Oakwood Campus): 1.0/5 (2)
Patients praise
- Individual providers (doctors) are often described as knowledgeable and kind
- Some patients value the long-standing relationships with specific clinicians
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor customer service and unresponsiveness from office staff
- Inaccurate billing, unexplained fees, and persistent refund issues
- General frustration with practice management following acquisitions
"I have been dealing with billing issues for over a year... I am still waiting for a $660 refund... Each time they tell me they will fix the issue, and check back in 30-45 days. It’s exhausting."
- Mid Hudson News (patient survey response)"Made an appt with Dr. Eng... Never received a confirmation call... THEY HAD NO RECORD OF MY APPOINTMENT!"
- Healthgrades review"We see patients who cannot afford their prescriptions. We tell them to follow up with a neurologist or a rheumatologist... knowing they cannot get that appointment for six months if they’re lucky."
- WAMC (public meeting testimony)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Mridasim O. Aguwa, MD - OB-GYN in Poughkeepsie, NY - May 14, 2026
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News - Jun 28, 2026
- Victoria Walters, PA, Obstetrician-Gynecologist | POUGHKEEPSIE, NY | WebMD - Jun 10, 2026
- Dr. Ruth A. Blash, MD - Internal Medicine Physician in Fishkill, NY - Jun 11, 2026
- Optum workers picket for ‘fair’ first contract - Mid Hudson News - Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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