Optum Urgent Care
Urgent Care • Poughkeepsie, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Optum Urgent Care - Poughkeepsie is an urgent care clinic located in Poughkeepsie, NY that provides urgent care services. The clinic is part of Optum Medical Care, a physician-led organization that offers administrative and clinical support while physicians retain full authority over medical decision-making and patient care.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Optum Urgent Care showing the urgent care practice in Poughkeepsie, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc: 4.62/5 (Zocdoc) (37 reviews)
- General aggregate rating sites: 3.1/5 (Aggregate across sources) (126-131 reviews)
- Yelp: 3.0/5 (Yelp) (2 reviews)
Patients praise
- Positive patient feedback regarding the kindness and expertise of individual medical providers
- Appreciation for providers who discuss treatment options clearly
Common complaints
- Inaccurate or double billing, including persistent issues with refund processing
- Significant customer service difficulties interfering with patient care
- Perceived reduction in the quality of care and increased wait times
- Difficulty scheduling appointments or seeing preferred doctors
- Understaffing and administrative disorganization
"I have been dealing with billing issues for over a year which started with my pregnancy. I am still waiting for a $660 refund from January of last year, where Optum kept billing my insurance incorrectly. It’s exhausting."
- Catherine Zagoreos, Poughkeepsie patient (via MidHudson News)"I love the providers that I see at Optum. They are kind, and always do their best to discuss treatment options with me so I can make informed decision regarding my health."
- Middletown Optum patient (via MidHudson News)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Optum Poughkeepsie Urgent Care - Zocdoc - Jan 8, 2026
- UPS Facilities Map - Optum - Apr 5, 2026
- Urgent Care - Optum serving Poughkeepsie, NY - FindHelp.org - Mar 1, 2026
- OPTUM - Updated July 2026 - 2507 South Rd, Poughkeepsie ... - Yelp - Jul 9, 2026
- Optum Multi-Specialty Center - Poughkeepsie - Oakwood Commons - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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