Optum Urology - Fishkill, NY
Urology • Poughkeepsie, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Optum Urology - Fishkill is a urology clinic located in Fishkill, NY, offering urological services. The clinic is part of Optum Medical Care, a physician-led organization that provides specialty care with administrative and clinical support from Optum.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Optum Urology - Fishkill, NY showing the urology practice in Poughkeepsie, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Premier Urology - Poughkeepsie, NY): 4.5 out of 5 (378 reviews)
- Vitals (Dr. Jason S. Krumholtz, Fishkill, NY): 3.9 out of 5 (17 ratings)
- Birdeye (Optum Urology - Cortlandt Manor): 5.0 out of 5 (9 reviews)
- Promallu (Optum Multi-Specialty - Poughkeepsie): 2.3 out of 5 (88 reviews)
- Zocdoc (Optum Poughkeepsie Urgent Care): 4.62 out of 5 (not provided in snippet)
Patients praise
- Some providers/directions reported as professional and caring (e.g., Dr. Grimaldi)
- Urology-related Birdeye profile shows high rating in at least one location (Optum Urology - Cortlandt Manor)
- Some reviews indicate good bedside manner/wait-time ratings in non-urology Optum Poughkeepsie urgent care listing
Common complaints
- Customer service and access problems reported broadly for Optum patients in Hudson Valley (wait times, appointment difficulty, phone system/call center)
- Billing issues reported (inaccurate/double billing, unexplained fees)
- Staffing/workflow and communication problems (prescription/access issues, staff mishandling paperwork, lack of responses)
- Lower ratings/negative patient experiences on some aggregated Optum Poughkeepsie reviews/pages
"“Ordalita De Castro… (Optum Urology - Cortlandt Manor) … 5.0 star rating with 9 reviews.”"
- Birdeye listing for Optum Urology - Cortlandt Manor"“Patients… are struggling with inaccurate medical bills, poor customer service and declining quality of care.”"
- lohud (survey said / Hudson Valley billing woes and declining care)"“More than one-third of respondents said they’d experienced ‘serious customer service issues’… particularly with Optum’s centralized phone system… wait times that can extend to several hours.”"
- Times Union (Congressman Pat Ryan releases Optum Health survey results)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- UPS Facilities Map - Optum - Apr 5, 2026
- Urology - Find a Doctor - Northwell Health - Sep 6, 2025
- Medical Assistant Cardiology Jobs in Newburgh, NY - ZipRecruiter - Dec 7, 2025
- Optum Medical Care PC - Find a Doctor | Northwell Health - Jun 6, 2026
- Dr. Ruth Blash, MD, Fishkill, NY | Internist | Get Virtual Care - Zocdoc - Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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