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Ortho Rhode Island

Orthopedics • Providence, RI

3.8/5(177 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Ortho Rhode Island's Providence office at 285 Promenade Street offers orthopedics, sports medicine, physical therapy, and occupational therapy. The clinic provides diagnosis, advanced imaging, and treatment of bone and joint disorders, fractures, and sports injuries, with surgeons specializing in minimally invasive procedures including arthroscopy, robotic-assisted surgery, and joint replacements.

Services Offered

  • Orthopedics
  • Sports Medicine
  • Physical Therapy
  • Occupational Therapy

Technology & Equipment

  • arthroscopy
  • robotic-assisted surgery
  • joint replacements
  • advanced imaging

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What are the office hours?

Office Hours: Mon-Fri: 8:00am-4:30pm; Ortho RI Express Hours: Mon-Thurs: 8:00am–7:00pm; Fri: 8:00am–4:00pm; Sat: Closed; Physical Therapy Hours: Mon–Thu: 6:30am–7:30pm; Fri: 6:30am–4:30pm

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Community Health Centers (RI): 3.4/5 (58)
  • Oak Street Health South Providence Primary Care Clinic (RI): 4.6/5 (59)
  • Diabetes & Endocrinology Associates (RI): 3.5/5 (60)

Patients praise

  • Helpful, kind, and professional medical providers and nurses
  • High-quality clinical care in specific instances
  • Efficient and responsive communication with nursing staff at certain locations
  • Same-day appointment availability at some clinics

Common complaints

  • Dissatisfaction with billing departments and confusing charges
  • Long wait times for appointments and in waiting rooms
  • Difficulties reaching staff or doctors by phone
  • Complaints regarding staff demeanor, professionalism, and communication
  • Frustration with lack of continuity of care or rotation of doctors

"It’s sad that one persons demeanor can ruin it for the rest. How she still has a job in a customer(patient) facing role is mind-boggling."

- Diabetes & Endocrinology Associates review

"The Doctors and Nurses are absolutely wonderful. They treated me throughout my pregnancy and I loved them. However, the billing dept. is PURE HELL!!!"

- Providence Anchorage Family Medicine Center review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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