Local Clinics - Emergency Medical Services
Emergency Care • Provo, UT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Local Clinics - Emergency Medical Services Provo - BYU Emergency Medical Services (BYU EMS) is a nonprofit on the BYU campus in Provo, Utah that provides emergency medical services, medical resources, disability equipment, certification courses, and AEDs on campus, plus information on nearest AEDs. - Key services: on-site EMS, medical resources, AED availability, certification coursework. - Operations: small organization with 4 employees; strong year-over-year growth; campus-focused presence. - Contact and presence: HQ in Provo; main site ems.byu.edu; phone numbers listed (801) 422-0911, (801) 422-7274. - Web metrics indicate steady campus engagement (monthly visits ~1,812; low bounce rate). For broader local clinic options, you may want to search Provo/Orem area emergency medical services and nearby hospitals.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Web: http://health.byu.edu Appointments: Monday - Friday 8 AM to 6 PM Urgent Care (no appointment needed): Monday - Friday 8 AM to 5:30 PM; Saturday 8 AM to noon
No direct FAQ answer provided in the snippet; unable to determine a specific FAQ question/answer.
Social Media
Photos
Photos published by Local Clinics - Emergency Medical Services showing the emergency care practice in Provo, UT.
What Patients Say
Overall sentiment across review platforms: mixed
- Utah Valley InstaCare (Birdeye): 4.3 out of 5 stars (1,138 reviews)
- Riverwoods Urgent Care (Solv): 5.0 out of 5 stars (3 reviews)
- Provo Ambulance Billing (Birdeye): 5 out of 5 stars (1 review)
Patients praise
- attentive and kind nursing staff
- professional and knowledgeable medical providers
- clean and welcoming facility environments
- efficient processing for minor procedures like stitches
- positive bedside manner and emotional support provided to anxious patients
Common complaints
- billing and insurance transparency issues
- long wait times for appointments or in waiting areas
- perceived lack of professionalism or dismissive behavior from specific staff members
- miscommunication or delays regarding test results and follow-up care
- concerns over inappropriate conduct or unnecessary referrals
- inconsistent quality of care between different staff or departments
"I've had the worst experience in my life... I had an anxiety attack, and they treated me like the worst criminal."
- Intermountain Health Utah Valley Hospital review"Everyone on night crew was super supportive and helpful. Reception was really sweet and they were all professional. Stitches were well done."
- Riverwoods Urgent Care review"This is shady billing practice. And all for $36 for a missed copay that they neglected to collect from me in the first place."
- Revere Health complaint (BBB)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Travis L. Dimond, PA - Provo, UT - Pain Medicine - Schedule Appointment - Apr 28, 2026
- Revere Health Opens a New Wound Care Clinic in Provo - Sep 29, 2025
- Natalie Yaoska Munoz-Sievert, MD - Provo, UT - Obstetrics and Gynecology - Apr 3, 2026
- Kendra A. Staheli, NP - Nurse Practitioner in Provo, UT - May 14, 2026
- Brady P. Curtis, NP - Nurse Practitioner in Provo, UT - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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