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Utah Valley Hospital

Hospital / Tertiary Care • Provo, UT • Since 1939

3.8/5(1,983 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Utah Valley Hospital (UVH) is a nonprofit, 395-bed, full-service tertiary and acute care referral center in Provo, Utah, part of the Intermountain Healthcare system. It serves Utah County and central/southern Utah and operates as a Level II Trauma Center. The facility, located at 1034 North 500 West, Provo, was founded in 1939 and was previously known as Utah Valley Regional Medical Center. UVH employs about 117 staff and reports annual revenue in the USD 1–5 million range. Key services align with its listed categories, including emergency services, critical care, newborn and adult ICU, cancer care, heart-vascular services, diabetes management, rehabilitation, behavioral health, and other medical services. Notable internal details include a leadership lineup with department chiefs and a staff mix across medical, administrative, and support roles. Official homepage: intermountainhealthcare.org/locations/utah-valley-hospital.

Services Offered

  • Emergency
  • Trauma Center
  • Stroke Center
  • Neonatology
  • Oncology (Intermountain Cancer Center)
  • Radiation Oncology
  • Hyperbaric Medicine
  • Pediatrics
  • Neonatal Intensive Care
  • Surgery
  • obstetric services (delivery)
  • Primary care integration
  • Life Flight base

Insurance & Payment

Not published.

Languages Spoken

Not published.

Pricing

  • price transparency: https://intermountainhealthcare.org/locations/utah-valley-hospital/about/price-transparency
  • hospital price estimates: https://intermountainhealthcare.org/for-patients/billing/hospital-price-estimates

Awards & Accreditations

  • Joint Commission accreditation
  • ASTRO APEx accreditation

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS / Momentary Labs: 4 out of 5 stars (based on 1,120 surveys) (1,120 surveys (CMS HCAHPS data))
  • Birdeye: 3.5 out of 5 stars (863 reviews)
  • US News & World Report: 92% recommendation rate (US News) (N/A)

Patients praise

  • high patient recommendation rates (approx. 82%)
  • positive feedback for nursing staff professionalism and friendliness
  • successful outcomes for specific procedures and surgeries
  • cleanliness of the facility consistently rated above national averages

Common complaints

  • long wait times and difficulty scheduling appointments
  • perceived poor communication between different medical departments
  • dissatisfaction with emergency room care and medical diagnostic accuracy
  • complaints regarding administrative and billing transparency
  • instances of perceived unprofessionalism or neglect by some staff members

"The level of professionalism, courtesy, and the care given to patients has brought me great comfort."

- MedicalRecords.com review

"The two different departments WILL NOT work together as a team for the best interest of the patient."

- LocalGuideWorld review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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