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Metro Dermatology clinic

Metro Dermatology

Dermatology • Queens, NY • Since 1995 • Multiple (Bronx, Queens, Glen Oaks, Fort Lee) locations

4.3/5(581 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Metro Dermatology is a dermatology practice with 8 U.S. offices, including locations in Queens, the Bronx, and Glen Oaks, NY, and Fort Lee, NJ. Established in 1995 and headquartered in Elmhurst, NY, the practice offers medical dermatology services, routine skin check-ups, and advanced treatments for a wide range of skin concerns. They operate across multiple locations (address examples include Flushing, Queens; Glen Oaks, NY; Bronx, NY; and Fort Lee, NJ) and maintain a presence on their site with a blog and career postings (recent hiring in Queens and the Bronx).

Services Offered

  • Medical Dermatology
  • Cosmetic Dermatology
  • Dermatology consultations
  • Skin cancer screening
  • Hair loss treatment
  • Laser hair removal
  • Chemical peels
  • Facial treatments
  • Body contouring
  • CoolSculpting
  • Neuromodulators (e.g., Botox)
  • Dermatology services (general)
  • Telehealth

Team

  • Hyun-Soo Lee, M.D., F.A.A.D - Medical Doctor
  • Stephanie Hu, M.D., F.A.A.D - Medical Doctor
  • Charles C. Kwak, M.D., F.A.A.D - Medical Doctor

Insurance & Payment

Not published.

Cash, Credit/Debit Card, CareCredit (possible financing), Medicaid/Medicare (not specified)

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.9/5 (17 (Apple Maps))
  • Yelp (Flushing): 2.4/5 (40 (Yelp))
  • Trustindex.io: 4.5/5 (524 total)

Patients praise

  • Friendly, professional, and caring staff
  • Effective medical diagnosis and treatment for skin conditions
  • Helpful and patient support staff (e.g., Carmen)
  • Convenient locations and clean office environments
  • Positive experiences with specific providers like Dr. Charles Kwak and Dr. Sun

Common complaints

  • Long wait times despite having appointments
  • Frustration with administrative processes (insurance approvals, chart documentation)
  • Concerns about pushy upselling for cosmetic treatments vs. medical care
  • Perceived lack of personalized care as the practice has grown
  • Dismissive bedside manner reported by some patients

"This center is very good, from the front desk to the doctor, everyone is so cooperative. Last 3-4 years I am their patient, never I face any problem."

- Trustindex.io

"By far one of the worst dermatologists! I've been here 3 years ago and had the worst experience cus they made me wait over an hour WITH an appointment."

- Yelp

"Dr Kwak is knowledgeable, professional and very thorough. He listens to what I have to say, answers all my questions and explains everything to me."

- Doctor.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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