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Bay State Physical Therapy clinic

Bay State Physical Therapy

Physical Therapy • Quincy, MA

3.5/5(6 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) operates as a private Hospitals and Health Care provider headquartered in Braintree, MA, with 4 U.S. offices including locations in Dorchester/Quincy area. They offer physical therapy services and employ about 358 people. Key details: - Headquarters: Braintree, MA - Other U.S. offices: Dorchester Center (540 Gallivan Blvd, 02124), Randolph, Abington (360 Brockton Ave 205, 02351) - Quincy, MA: not explicitly listed as a separate location in the provided details; closest referenced offices are in Dorchester and Abington - Contact: info@baystatept.com; phone numbers: (866) 296-2778, 1-617-282-8080, +1 978 767 8343 - Website: baystatept.com - Industry: Hospitals and Health Care; Type: Partnership - Revenue: ~$22.3M; Employees: ~358 - LinkedIn: bay-state-physical-therapy (3,703 followers) For exact Quincy availability, consider contacting their main line or checking their website for updated office locations.

Services Offered

  • Physical Therapy

Technology & Equipment

  • cupping
  • IASTM (Graston)
  • manual therapy
  • therapeutic exercises
  • dry needling
  • post-surgery rehab
  • pre-surgical rehab
  • kinesio taping
  • joint mobilization
  • ergonomics
  • vestibular therapy
  • posture/ balance

Team

  • Laura C. - PT, DPT, Clinic Manager
  • Mabel Y - Physical Therapist
  • Nick R. - Physical Therapist
  • Stephen M. - Physical Therapist

Insurance & Payment

  • Aetna
  • Automobile Accident
  • Blue Cross Blue Shield
  • Cigna
  • CCA (Commonwealth Care Alliance)
  • Fallon Health
  • HarvardPilgrim HealthCare
  • Health Plans Inc
  • Mass General Brigham Health Plan
  • Mass Health (most locations)
  • Medicare
  • Molina
  • Network Health - Tufts Public
  • PHCS (Private Healthcare Systems)
  • Railroad Medicare Providers
  • Tricare
  • Tufts Health Plan
  • UMR
  • Tufts Health Plan Network Health
  • UnitedHealthcare
  • US Family Health Plan
  • Wellpoint
  • WellSense
  • Workers’ Compensation Management Bureau

In-network for most insurance plans.

Insurance, Cash, Credit Card, CareCredit? (not specified)

Languages Spoken

  • English

FAQs

Does insurance cover my treatment?

Yes, Bay State Physical Therapy is in-network for many insurance plans and will work to get you started with a schedule that fits your needs.

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Unilocal: 3.5 out of 5 stars (6 reviews)

Patients praise

  • Knowledgeable and competent physical therapists
  • Effective treatment plans for recovery
  • Friendly and professional staff interactions (in some cases)
  • Personalized care and patient motivation

Common complaints

  • Horrible customer service
  • Unorganized and unhelpful reception staff
  • Long wait times without being seen
  • Lack of parking spaces
  • Crowded treatment rooms

"Horrible customer service. Unorganized. Unhelpful. Unworthy of my or anyone else business."

- Unilocal User Review

"My only complaints are lack of parking spaces and that the treatment room can get crowded."

- Unilocal User Review

"I feel like the therapists know what they are doing. My therapy program was designed to fit my particular needs..."

- Unilocal User Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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