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New River Valley Community Services clinic

New River Valley Community Services

Mental Health Services • Radford, VA • Since 1969

3.7/5(58 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

New River Valley Community Services (NRVCS) is a nonprofit behavioral health provider serving the New River Valley, including Radford. Key details: - Headquarters: Blacksburg, VA - Founded: 1969 - Services: Community-based programs for children and adults with mental health issues, developmental disabilities, and/or substance use disorders - Status: Active nonprofit in the Mental Health Care industry - Contact: info@nrvcs.org; 540-961-8300 / 540-961-8400 - Offices: 4 locations in the United States (main HQ at 700 University City Blvd, Blacksburg, VA 24060) - Notable context: NRVCS acts as the public provider of behavioral health services for Virginia’s New River Valley, extending services to residents of Radford and surrounding areas If you’re looking for Radford-specific services or contact info, NRVCS’s Blacksburg headquarters coordinates are the primary hub, and they may coordinate with nearby offices for Radford-based support.

Services Offered

  • Mental Health Services
  • Developmental Disabilities
  • Behavioral health services (children and adults)
  • Substance use disorders services

Team

  • Executive Director - Administration

Insurance & Payment

Not published.

Fee Schedule PDFs available on site: https://www.nrvcs.org/wp-content/uploads/2025/10/Fee_Schedule_2025.pdf, Standard Discount Chart 2026 (English): https://www.nrvcs.org/wp-content/uploads/2026/01/Standard-Discount-Chart-2026.pdf, Standard Discount Chart 2026 (Spanish): https://www.nrvcs.org/wp-content/uploads/2026/01/Standard-Discount-Chart-2026-spanish.pdf, ESPANOLA- Programa de tarifas 2025: https://www.nrvcs.org/wp-content/uploads/2025/10/ESPANOLA-Programa-de-tarifas-2025-fee-schedule.pdf

Languages Spoken

Not published.

FAQs

What services does NRVCS provide?

Behavioral health services for residents of the New River Valley, including programs for mental health, substance use disorders, and developmental disabilities.

For crisis/emergencies, who should I call?

For crisis/emergencies, call 9-8-8; All other calls: 1-540-961-8300

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.43 out of 5 (7 reviews)
  • Rehab.com/Google: 3.7 out of 5 (51 reviews)
  • Recovered.org: 3.85 out of 5 (Not explicitly stated)

Patients praise

  • positive experiences with individual counselors and therapists
  • staff described as friendly, patient, and caring
  • recognition as a leading regional counseling practice
  • accessibility of public behavioral health services

Common complaints

  • concerns regarding mandatory medical procedures/lab work policies
  • complaints about administrative processes and discharge procedures
  • allegations of poor communication and dismissive responses to patient complaints
  • reports of unprofessional conduct by specific staff members

"Love this place...everyone is friendly and very patient and helpful... I've been going there 3 years and it has saved my life... new day is a blessing!!!!!"

- FindRehabCenters.org patient review

"My only concern is a few of the women that run the day to day groups can be bullies, and rude. Several clients had the same complaints during the time I was there."

- Rehab.com patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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