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Monument Health clinic

Monument Health

Pediatrics • Rapid City, SD • Since 1973 • 1 (Rapid City) locations

3.0/5(13 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Monument Health is a nonprofit, integrated health system based in Rapid City, SD, serving western South Dakota and eastern Wyoming. It operates 5 hospitals, 8 specialty/surgical centers, and 40+ clinics with over 4,500 physicians and caregivers across 20 communities. The system offers a broad range of pediatrics-related services through primary care and pediatric-focused care within its network, including urgent care options and family-centered care. Key details: - Headquarters: Rapid City, SD - Founded: 1973 - Service area: 33 medical specialties; pediatric care across Monument Health locations - Facilities: 5 hospitals, multiple clinics and centers - Contact/care access: Primary care clinics and urgent care locations; patient-centered services for children and families - Notable note: Monument Health is a nonprofit, community-based health system with a mission to make a difference every day

Services Offered

  • Pediatrics services for children including well-child visits, immunizations, care for illnesses and chronic conditions (ear, nose and throat; endocrine/diabetes; infections; GI; neurologic; cancer follow-up; urinary/bladder); subspecialties listed (Endocrinology, Urology, Orthopedics, Neonatology); therapies (Speech, Occupational, Physical Therapy)

Technology & Equipment

  • Blue Distinction Center for Maternity Care (designation mentioned)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • Blue Distinction Center for Maternity Care (Rapid City Hospital)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: Individual pediatrician ratings on US News range from 3/5 to 5/5 stars based on limited reviews (Various, with some providers having 13-15 reviews listed)

Patients praise

  • Attentive and compassionate medical staff
  • Accessibility and ability to accommodate last-minute appointments
  • Kind and thorough nursing team
  • Trustworthiness and community focus

Common complaints

  • Billing and insurance processing errors
  • Disrespectful or unhelpful communication from financial and collections staff
  • Difficulty resolving insurance coverage issues

"Patients appreciate Dr. Kortan's compassionate approach, making children feel at ease during visits. Many commend the clinic’s ability to accommodate last-minute appointments, reducing wait times significantly."

- Wheree (Pediatric Clinic Reviews)

"After receiving care at Monument Health... the facility has refused to properly bill the visit. Despite numerous phone calls... I have been met with extremely disrespectful and unhelpful behavior from their collections staff."

- Better Business Bureau (Hospital Complaints)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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