Doctors & Practitioners
Family Medicine • Raton, NM
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Team
Insurance & Payment
Medicaid, Medicare, Commercial Insurance, Self Pay
Languages Spoken
FAQs
What are the hours of operation?
Hours are: Mon-Fri—8:30 a.m.-5:00 p.m (lunch break from 12 p.m.-1p.m.).
Social Media
Photos
Photos published by Doctors & Practitioners showing the family medicine practice in Raton, NM.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Douglas Smith): 4.0/5 average (17 ratings)
- WebMD (Dr. David Serafini): 5.0/5 average (2 ratings)
- WebMD (Dr. Leonardo Lopez): 5.0/5 average (5 ratings (1 review shown))
- WebMD (Dr. Elizabeth Newman): 1.0/5 average (1 rating (1 review shown))
- WebMD (Dr. Kathie Mcalpine): 5.0/5 average (1 rating)
- RateMDs (Dr. Loretta A. Conder): 2.5/5 (1 review)
Patients praise
- High ratings for some physicians on WebMD (e.g., 5.0/5 for Dr. Serafini and Dr. Lopez).
- Positive patient feedback emphasizing thoroughness, quality time, explanation of care, and follow-up (Dr. Lopez review).
- Some patients also report explanations of conditions and staff courtesy (Dr. Mcalpine profile shows “Explained conditions and treatments” and “Staff was courteous”).
Common complaints
- Some very low ratings on WebMD for certain providers (e.g., 1.0/5 for Dr. Newman).
- A critical RateMDs review describes perceived dismissal/mischaracterization of chronic pain as psychosomatic and negative impact on the patient (Dr. Conder).
""He treated my mom when she was admitted to the hospital & he was amazing! He was very thorough, spent quality time & explained everything & ensured understanding of the condition. Followed up closely & very grateful for his excellent patient care! Need more Dr.’s like him definitely.""
- WebMD patient review for Dr. Leonardo Lopez (Raton, NM)""If I could leave less than one star, I would. She is incompetent and should not be allowed to work in emergency medicine. I am emergency medicine trained and know a quack when I see one.""
- WebMD patient review for Dr. Elizabeth Newman (Raton, NM)""Dr. Conder asked me if the Drs. had told me this is psychosomatic... She had me so upset, I was bawling... which was totally misquoted in my ED records.""
- RateMDs review for Dr. Loretta A. Conder (Raton, NM)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Jesula Saint Louis, Nurse Practitioner | Boca Raton, FL | WebMD - Apr 25, 2026
- Lauren Troher, Nurse Practitioner | Boca Raton, FL | WebMD - Dec 31, 2025
- Luisa M. Bisignano, NP - Nurse Practitioner in Indialantic, FL - May 14, 2026
- Dr. Zuniga - zunimedclinic.com - Aug 14, 2025
- Dr. Payton Whiddon, MD, Family Physician | Ruston, LA | WebMD - Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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