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San Bernardino County Department of Behavioral Health clinic

San Bernardino County Department of Behavioral Health

Behavioral Health • Redlands, CA

4.5/5(672 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Urgent behavioral health services
  • Substance Use Disorder and Recovery Services (SUDRS)
  • Outpatient clinics and services
  • Other services and supports
  • Patients’ rights advocacy
  • Workforce education and training
  • Electronic health record (myAvatar/NX) training
  • We2 Wellness Program
  • Office of Patients’ Rights
  • Uniform Method of Determining Ability to Pay (UMDAP)
  • Crisis intervention and assessment/referral
  • Medication support
  • Case management
  • Educational workshops
  • Prevention and early intervention services

Technology & Equipment

  • myAvatar electronic health record (NX upgrade)
  • WE2 Program (Wellness, Weight Loss, Emotion Control, and Exercise)

Team

  • San Bernardino County Department of Behavioral Health - Organization

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services does DBH offer?

DBH offers urgent behavioral health services, outpatient mental health clinics, substance use disorder recovery services (SUDRS), crisis intervention, assessment/referral, individual/group therapy, medication support, case management, and prevention/early intervention programs.

Commitments

  • No DBH client or potential client will be denied access to services due to inability to pay. Uses a sliding scale (UMDAP) based on family size, income and assets.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Inland Psychiatric Medical Group): 4.5/5 stars (672 reviews)
  • Facebook (San Bernardino County DBH): 88% recommend (33 reviews)

Patients praise

  • High percentage of positive recommendation on social media platforms
  • Appreciation for staff members who foster comfortable and non-judgmental environments
  • Professional growth opportunities and benefits for employees within the county system

Common complaints

  • Reports of technical issues with telehealth appointments
  • Allegations of discriminatory treatment by some providers
  • Concerns regarding communication and accessibility in patient care

"He [the doctor] created a non-judgmental environment. I love his ability to make his patients feel comfortable and at ease. I highly recommend him to anyone seeking psychiatric care."

- Birdeye review for Inland Psychiatric Medical Group (Redlands)

"Instead of showing to the video appointment, Dr Desai called me and insisted on making it a phone appointment. Three minutes into the call, the call became very garbled... I waited, and... [no one showed up]."

- Birdeye review for Inland Psychiatric Medical Group (Redlands)

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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