High Lakes Health Care
Internal Medicine • Redmond, OR
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
High Lakes Health Care is a private, independent medical group based in Bend, Oregon, with 4 offices in the region. They provide primary care, gynecology, urgent care, and behavioral health services. While their listed locations include Bend and surrounding areas, there is no explicit Redmond office shown in the provided details. Key details: - Services: primary care, gynecology, urgent care, behavioral health - Headquarters: Bend, OR; 4 offices in the area - Phone: (541) 278-8375 or (541) 389-7741 - Website: highlakeshealthcare.com - Website metrics: ~6,978 monthly visits; 92% U.S. traffic; low bounce rate (0.5%)
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by High Lakes Health Care showing the internal medicine practice in Redmond, OR.
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 3.0/5.0 (N/A)
- Yelp/MapQuest: 2.0/5.0 (76 reviews)
Patients praise
- Appreciation for attentive and thorough physicians and PAs
- Friendly and professional clinic staff and medical assistants
- Effective communication and personalized care plans from specific providers
- Comfortable and supportive environment reported by some patients
Common complaints
- Dissatisfaction with customer service and communication
- Frustration with administrative processes including scheduling and wait times
- Complaints regarding billing practices
- Reports of perceived incompetence by some providers
- Issues with prescription refills and triage communication
"I would give this place zero stars if I could. They have predatory billing practices."
- Yelp review"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options."
- Loc8NearMe review"I am pretty frustrated with the care and communication I have received here. They will diagnose you (incorrectly at times) and not even fully inform you of the diagnoses."
- Apple Maps reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Now Accepting New Primary Care Patients! | High Lakes Health Care - Aug 15, 2025
- Brooke Collins, LCSW - High Lakes Health Care - Sep 10, 2025
- Heather Claffey, FNP | High Lakes Health Care - Jan 2, 2026
- Melanie Black, AGNP-C | High Lakes Health Care - Dec 9, 2025
- Courtney Van Valkenburg, WHNP - High Lakes Health Care - Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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