High Lakes Health Care
Primary Care • Redmond, OR • 3 (Bend, Redmond, Sisters) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
High Lakes Health Care is a private, independent medical group based in Bend, Oregon, with 4 offices in the region. They provide primary care, gynecology, urgent care, and behavioral health services. While their listed locations include Bend and surrounding areas, there is no explicit Redmond office shown in the provided details. Key details: - Services: primary care, gynecology, urgent care, behavioral health - Headquarters: Bend, OR; 4 offices in the area - Phone: (541) 278-8375 or (541) 389-7741 - Website: highlakeshealthcare.com - Website metrics: ~6,978 monthly visits; 92% U.S. traffic; low bounce rate (0.5%)
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
New Patient Offers - Not specified (expires Not specified)
FAQs
What services does High Lakes Health Care offer?
Primary care, gynecology, urgent care and behavioral health services.
Where are High Lakes Health Care locations?
Bend (multiple locations), Redmond, and Sisters, Oregon.
How can I contact High Lakes Health Care?
Visit the website contact page or call the main line at 1 (541) 389-7741.
Social Media
Photos
Photos published by High Lakes Health Care showing the primary care practice in Redmond, OR.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Brand-wide): 2.3/5 (127)
- Yelp (Bend location): 2.0/5 (76)
Patients praise
- Attentive and compassionate care from specific physicians and PAs
- Patients feeling listened to and comfortable with certain providers
- Some reports of friendly and helpful front desk staff
- Effective care plans and thorough evaluations reported by some patients
Common complaints
- Difficulties with communication and reaching staff/triage nurses
- Negative experiences with administrative and front desk staff
- Billing concerns and perceived predatory practices
- Frustration with appointment scheduling and availability
- Inconsistent quality of care depending on the provider
"I would give this place zero stars if I could. They have predatory billing practices."
- Yelp review, August 2024"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options and goes through the benefits of them all."
- Loc8NearMe review, April 2024"I really like my MD but that's where it ends. I've been trying to deal with high lakes healthcare all day today to address a medical matter. Multiple times I was told somebody would call me back and they did not."
- Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Now Accepting New Primary Care Patients! | High Lakes Health Care - Aug 15, 2025
- Brooke Collins, LCSW - High Lakes Health Care - Sep 10, 2025
- Heather Claffey, FNP | High Lakes Health Care - Jan 2, 2026
- Melanie Black, AGNP-C | High Lakes Health Care - Dec 9, 2025
- Courtney Van Valkenburg, WHNP - High Lakes Health Care - Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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