Columbia Basin Hearing Center
Audiology • Richland, WA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Columbia Basin Hearing Center is a small private audiology business (not an accounting firm) headquartered in Prosser, Washington, with additional offices in Kennewick, WA. Key details: - Services: Hearing loss services and related resources; operates as a hearing center. - Locations: 3 offices in the Tri-Cities area (Prosser and Kennewick, WA). - 705 7th St, Prosser, WA 99350 - 4015 W Clearwater Ave, Kennewick, WA 99336 (two listings) - Contact: Phone (509) 736-4005 - Ownership: Au.D Shannon Marie, Owner and Doctor of Audiology - Organization size: 2 employees (as per data), private company - Financials: Annual revenue around $7.6 million - Online presence: Website columbiabasinhearing.com; monthly site visits ~2,680 - Focus: Hearing healthcare; resources and services for educators may be part of their scope If you’re specifically looking for Richland office information, there isn’t a distinct Richland address listed; the offices are in Prosser and Kennewick, WA.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Columbia Basin Hearing Center showing the audiology practice in Richland, WA.
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.8 stars (108 reviews)
- Healthy Hearing: 4 stars (4 reviews)
- Facebook: 96% recommend (47 reviews)
Patients praise
- professional and knowledgeable staff
- helpful in explaining procedures and technology
- comfortable transition for patients
- polite service for repairs and testing
Common complaints
- reports of poor scheduling and communication
- allegations regarding insurance coverage misinformation
- instances of perceived wasted time for out-of-town patients
"The team of professionals at Columbia Basin Hearing Center (CBHC) have helped me with my hearing disability for many years now... My life is truly better due to the advise and support that I have received from the people at CBHC."
- Birdeye user review"I drove 2 hours from out of town, and this office visit was a COMPLETE waste of my time... At the appointment I was given absolutely no information, no pricing, NOTHING!"
- Healthy Hearing user review by Justin D.Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Columbia Basin Hearing Center | Tri-Cities Area Journal of Business - Nov 13, 2025
- Long-planned Pasco clinic to open; Richland gets new urgent care | Tri-Cities Area Journal of Business - Nov 13, 2025
- Tri-Cities region gets new doctors and medical services | Tri-City Herald - Feb 8, 2026
- CBHA West Pasco Clinic | Tri-Cities Area Journal of Business - Dec 12, 2025
- Newhouse Secures $48.2M for Tri-Cities Veterans Clinic | Columbia Basin | yoursourceone.com - Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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