VCU Dental Care
Dental • Richmond, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
VCU Dental Care in Richmond, Virginia operates as an independent corporation in partnership with the VCU School of Dentistry, providing general and specialty dental services. The practice offers general dentistry, cosmetic dentistry, orthodontics, endodontics, periodontics, prosthodontics, emergency dental care, and preventive care, with roots dating back to 1972 when faculty began treating private patients.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by VCU Dental Care showing the dental practice in Richmond, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (VCU Health brand page): 3.3 out of 5 stars (64 reviews)
- Birdeye (Adult Outpatient Pavilion): 3.4 out of 5 stars (78 reviews)
- Birdeye (Short Pump Pavilion): 3.8 out of 5 stars (139 reviews)
- Birdeye (VCU Med Center Short Pump): 3.6 out of 5 stars (83 reviews)
Patients praise
- High regard for the medical expertise of doctors, specialists, and nursing staff, particularly in critical or specialized care areas
- Strong reputation as a leading regional healthcare provider and trauma center, with a high percentage of patients willing to recommend the facility
- Specific commendations for compassionate, knowledgeable, and efficient care provided by individual practitioners in various departments
- General appreciation for well-maintained facilities and accessible parking at some pavilion locations
Common complaints
- Persistent, complex, and frustrating billing department issues, including duplicate claims, incorrect insurance billing, and difficulty reaching representatives
- Significant administrative, communication, and scheduling challenges, such as unreturned messages via MyChart, long wait times, and disorganized follow-up care
- Concerns regarding perceived lack of professionalism or care in some clinic settings, particularly in dentistry and outpatient services
- Mixed experiences with facility management, such as limited elevator access or crowded/noisy environments
"VCU Health is great at saving a life hanging in the balance. Otherwise, you can rank them in with any other community healthcare system. Their follow-up is subpar and their billing, across the board- is fraudulent."
- LocalityBiz review"I've had good experience with VCU Health over the past 5 years but Jessica was something very special. Punctual, good listener, caring, extremely knowledgable, laid out the options clearly..."
- Birdeye review (Short Pump)"Doctors and nurses are great, Billing is a total mess. My chart is useless, unless they want money then it works."
- LocalityBiz review (Stony Point)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- About - Virginia Commonwealth University - Mar 11, 2026
- Housing and dining - Virginia Commonwealth University - Nov 25, 2025
- Home - VCU Office of Alumni Relations - Jun 12, 2026
- What’s new at VCU for 2025-26 - VCU News - Virginia Commonwealth University - Sep 1, 2025
- VCU awarded $2.3 million grant to provide Pell-eligible students with financial aid, career support - VCU News - Virginia Commonwealth University - Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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