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Commonwealth Primary Care clinic

Commonwealth Primary Care

Primary Care • Richmond, IN • Multiple locations in Virginia (Glen Forest, Ridgefield, West Creek, RPC, Wyndham, VFP, Commonwealth Extended Care, administration location) locations

2.4/5(71 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Commonwealth Primary Care, Inc. is a privately held medical practice group based in Richmond, Virginia, serving patients at nine offices in the Richmond area (three listed offices in Richmond and surrounding area). Key facts: - Services: Primary care with a focus on comprehensive, efficient, and convenient wellness for individuals and families. - Locations: Multiple Richmond-area offices (three offices noted; headquarters in Richmond, VA). - Size: About 58 employees; revenue approximately $5–$25 million. - Leadership: Executives include Cathy Cawley and Eric Hays (Executive Directors) and Robert Hippert (President); other leaders include Quality/Value-Based Care Directors and Operations leadership. - Website: cpcva.com - Contact: Main phone options available; primary address listed as 1800 Glenside Drive, Richmond, VA 23226. - Online presence: Monthly web visits around 25.9k; high US user base; modest bounce rate and typical primary-care site traffic metrics.

Services Offered

  • Primary care
  • family medicine
  • internal medicine
  • glen forest
  • ridgefield
  • west creek
  • rpc
  • Wyndham
  • VFP
  • SFP
  • RPC
  • Commonwealth Extended Care
  • administration central billing office
  • providers
  • care coordination

Team

  • Commonwealth Primary Care - Organization

Insurance & Payment

Not published.

Online Bill Pay

Languages Spoken

Not published.

FAQs

Is CPC still participating with CareMore network?

CPC will no longer be a participating provider for CareMore network as of December 31, 2023.

What should I do if contacted by imposters asking for Medicare information?

If someone calls asking for Medicare information, do not provide any information and hang up; CPC has warned about imposters posing as CPC staff.

What is the Patient Portal?

Access to your health records 24/7 through our Patient Portal.

How can I pay my bill online?

We offer easy online Bill Pay. Learn more about it here.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.2/5 (not explicitly stated total count for all locations)
  • Birdeye (Google reviews): 2.3/5 (51)
  • Yelp (Glen Forest location): 2.7/5 (20)

Patients praise

  • Some patients appreciate the thoroughness and attention of specific physicians and PAs
  • Positive experiences with lab services at certain locations
  • Friendly and competent interaction with some individual staff members

Common complaints

  • Poor administrative and office staff communication
  • Long wait times for appointments and in the exam room
  • Concerns about rushed appointments or dismissive bedside manner
  • Frustration with billing processes and prescription refills

"The WORST doctors office I’ve ever dealt with... I’ve now been sitting in my room for 1.5 hours with no check in, no status update, nothing."

- Birdeye user review

"I waited for over an hour in the exam room for Dr. Klassett to see me. When he finally came in, I got all of about 10 minutes with an extremely cold and uninterested doctor."

- LocalityBiz user review

"I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A. and her team. I have been going to her for some time, and she consistently is kind, listens well..."

- Apple Maps user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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