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Richmond Medical Center clinic

Richmond Medical Center

Primary Care • Richmond, CA

3.0/5(1,096 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Richmond Medical Center is a healthcare facility in Richmond, CA, offering emergency and urgent care services as part of Kaiser Permanente Northern California. Key details: headquarters in Richmond; provides patient care services through KP facilities; listed contact numbers and corporate aliases. Notable notes: small reported workforce (2 employees) with unusual growth data. For more, visit the Kaiser Permanente Richmond Medical Center page.

Services Offered

  • Emergency
  • Urgent Care
  • After Hours Care
  • Pharmacy

Insurance & Payment

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Languages Spoken

  • English

FAQs

What are the facility hours?

Monday through Friday, 7 a.m. to 8 p.m. Saturday and Sunday, 8 a.m. to 6 p.m.

What is the phone number for Information/Hospitalized patient status?

510-307-1500

Awards & Accreditations

  • CCS Approved Hospital

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Richmond University Medical Center): 2.3/5 stars (641 reviews)
  • SolvHealth (Richmond University Medical Center): 2.9/5 stars (37 reviews)
  • Facebook (Richmond VA Medical Center): 78% recommended (727 reviews)
  • Momentary Labs (Richmond VA Medical Center/Hunter Holmes McGuire VAMC): 4/5 stars (418 patient surveys)

Patients praise

  • Effective communication from doctors and nurses in some departments
  • High satisfaction with specific specialty clinics and nursing staff
  • Relatively easy access to emergency appointments in some settings
  • Praise for discharge information quality

Common complaints

  • Inconsistent staff responsiveness
  • Long wait times for appointments and medical status updates
  • Difficulty seeing the same primary care doctor consistently
  • Concerns regarding cleanliness and hospital environment quietness
  • Mixed reports on communication and accessibility to emergency care

"My main problem at the surgery is that I don't get to see the same doctor... When I request to see the same doctor they always tell me they are not available."

- Healthwatch Birmingham and Solihull (Richmond Medical Centre)

"The only reason I go to the Richmond VAMC is for the specialty clinics and for prescriptions. You cannot get reasonably prompt service from primary care clinics."

- Yelp (Hunter Holmes McGuire VA Medical Center)

"The hospital's top strength is its discharge information, while an area identified for improvement is staff responsiveness."

- Momentary Labs (Richmond VA Medical Center)

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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