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Central KY Urgent Care Center clinic

Central KY Urgent Care Center

Urgent Care • Richmond, KY

3.5/5(143 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Central KY Urgent Care Center is a small medical practice based in Richmond, Kentucky, offering urgent care and related medical services. The practice has 1 employee, with a second location listed in Richmond. Contact info includes phone 859-353-8884 and email info@centralkyucc.com. Web metrics show about 515 monthly visits with a low bounce rate (0.3%) and 2.6 pages per visit. Locations: - 103 Keystone Dr, Richmond, KY 40475 - 330 Eastern Byp Ste 3, Richmond, KY 40475 Categories include healthcare, urgent care, medical exams, laboratory testing, fractures, and acute injuries.

Services Offered

Not published.

Technology & Equipment

  • In-house laboratory testing
  • Digital diagnostic x-ray (state-of-the-art)

Team

  • (Not specified), Local physicians; team of medical doctors and medical personnel - Medical staff / physicians

Insurance & Payment

Not published.

$120 Office Visit (discounted basic office visit), In-House Testing: $55 COVID Test (Rapid COVID, PCR send-out), Medications: in-house, Health Insurance accepted (Central KY Urgent Care accepts most major health insurance plans)

Languages Spoken

Not published.

Pricing

  • Discounted fee for basic office visit: $120 (does not include in-house testing or procedures)

Current Offers

$120 plan for basic office visit - $120

FAQs

Do you accept insurance?

Central KY Urgent Care accepts most major health insurance plans.

What is the price of the office visit?

$120 Office Visit – discounted fee for the basic office visit.

Are in-house testing and procedures included in the plan?

The plan includes basic office visit with prescription. The patient has the option to choose in-house testing and treatment for additional cost.

What in-house tests are available and their prices?

In-House Testing: Rapid COVID Test $55; Only test PCR (send-out) $55.

Do you accept health insurance?

Central KY Urgent Care accepts most major health insurance plans.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (131 reviews)
  • Yahoo Local (via Yelp): 2.0 out of 5 stars (12 reviews)

Patients praise

  • Some staff members are noted as sweet/friendly
  • Convenient operating hours, including Sundays

Common complaints

  • Long wait times
  • Unprofessional staff and provider behavior
  • Alleged HIPAA violations (discussing medical information in public)
  • Poor communication regarding testing and pharmacy errors
  • Rudeness/lack of empathy from staff

"The provider chased me into the waiting room, screaming my personal private medical information for all of the patients in the waiting room to hear it was the most unprofessional experience I have ever had at an urgent care center."

- LocalityBiz user review

"Do not visit this place if you're expecting urgency. We have given them numerous chances and every time we visit, we end up sitting for hours waiting to be seen."

- LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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