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CONNECT HEARING, RIPLEY clinic

CONNECT HEARING, RIPLEY

Audiology • Ripley, WV

4.3/5(159 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.3/5 stars (159 (across 62 locations))
  • Better Business Bureau (BBB): 2.14/5 stars (Not explicitly stated as a total count for all locations)

Patients praise

  • praise for staff professionalism, kindness, and patience
  • appreciation for effective and well-qualified hearing evaluations
  • positive feedback regarding timely maintenance and support services
  • satisfaction with care provided to elderly patients

Common complaints

  • allegations of unauthorized credit line applications
  • persistent unwanted marketing calls/voicemails after requests to stop
  • concerns regarding unfulfilled promotional offers (e.g., gift cards, tablets)
  • perceived high-pressure sales tactics and pricing concerns
  • criticism of staff professionalism in specific instances

"Very professional or very courteous obviously the examiner new what he was doing in great detail and well qualified I would recommend connect hearing for anyone needing a hearing aid and a professional evaluation"

- AudioNova/Connect Hearing Patient Testimonial

"Empire hearing and Audiology, now Connect hearing in signed me up for a credit card I did not ask for. I did not buy and hearing aids at the time of the visit nor did I ask to have a credit line opened. I would leave 0 stars for this scam."

- BBB Customer Review

"We could not have ask for a better experience. The staff took excellent care of my 94 year old mother. They are the best!! I will definitely recommend them."

- AudioNova/Connect Hearing Patient Testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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