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River Falls Area Hospital clinic

River Falls Area Hospital

Cancer Care • River Falls, WI

3.3/5(12 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

River Falls Area Hospital is a non-profit critical access hospital in River Falls, Wisconsin, providing inpatient, outpatient, emergency, and cancer care services. The hospital offers a full range of diagnostic and treatment services for simple to complex medical conditions, including surgery and specialty services through its Allina Health Cancer Institute.

Services Offered

  • emergency department
  • inpatient care
  • outpatient care
  • cancer care
  • surgery
  • diagnostic services
  • treatment services

Technology & Equipment

  • latest technology and treatment (Cancer Institute)

Insurance & Payment

Not published.

billing

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Wisconsin Hospital Association CheckPoint: 86% of patients rated the hospital high (Period 4/1/2024-3/31/2025) (N/A (Metric based on standardized surveys))
  • Facebook: 80% recommend rating (44 reviews)
  • MedicalRecords.com: 3.3 out of 5 stars (12 reviews)

Patients praise

  • High patient satisfaction scores (e.g., 86-88% recommend/high ratings in recent reports)
  • Generally favorable communication from doctors and nurses in structured surveys
  • Positive feedback on staff responsiveness and helpfulness for some patients
  • Recognized for quality of care and patient experience in various metrics

Common complaints

  • Difficulties with the hospital phone system, including long hold times and unhelpful transfers
  • Some reports of disorganized processes or lack of patient-centered care in specific instances
  • Individual negative experiences with doctor interaction and communication

"The staff was very responsive and anticipated the patient's needs before he even thought of them... I have no complaints about any of the doctors I've seen."

- Yelp user review

"Dealing with Allina Health my first few times is a monster... AH has a horrible phone system. Either no one answers for a very long time or when someone does answer they transfer you to some other department."

- MedicalRecords.com user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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