Carilion Clinic
Family Medicine • Roanoke, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Carilion Clinic's Primary Care in Roanoke, VA offers family and internal medicine services including annual exams, vaccines, preventive screenings, sick visits, and management of long-term health issues. The clinic provides whole-person care for physical and mental health across all life stages, with telemedicine and MyChart patient portal access available.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is primary care at Carilion Clinic?
Primary care involves getting to know you and your health over time, with services including annual exams, vaccines, preventive screenings, sick visits, and managing long-term health issues.
Commitments
Social Media
Photos
Photos published by Carilion Clinic showing the family medicine practice in Roanoke, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- LocateHub (Restoration Direct Primary Care): 5.0 (118)
- Healthgrades (Dr. Matthew Kelly): 4.2 (5)
- Wheree (Restoration Direct Primary Care): 9.1 / 10 (Not explicitly stated)
Patients praise
- Attentive and compassionate care from specific physicians and staff members
- Effective and thorough health management when seen by a provider
- Clean, welcoming, and professional office environments in some practices
- Personalized patient experience and strong patient-provider relationships in certain settings
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Long wait times for appointments and at the office
- Concerns regarding administrative errors, such as incorrect referrals or billing issues
- Some reports of perceived dismissiveness or lack of bedside manner from certain providers
- Challenges with patient communication portals
"Once you see a provider they are very nice. But getting anything done is impossible."
- LocalityBiz (Roanoke Family Medicine)"Dr Culkin takes time to listen to me and my questions. I don’t feel rushed through appt. I’m not left to sit for minutes in lobby or exam room."
- Loc8NearMe (Physician Associates of Virginia)"He is direct and to the point—something I greatly respect—while always remaining polite and compassionate. His genuine care for his patients is evident in every visit."
- Healthgrades (Dr. Matthew Kelly)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Tanner Primary Care of Roanoke - Apr 30, 2026
- Primary Care and Mental Health in ... - About Roanoke Resource - Jan 31, 2026
- Three Peaks Pediatrics & Lactation | Pediatric Care in Roanoke, VA - Oct 6, 2025
- TANNER PRIMARY CARE OF ROANOKE - Updated July 2026 - Yelp - Oct 22, 2025
- AFC Roanoke Patient Services | AFC Clinics - AFC Urgent Care - Nov 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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