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Carilion Clinic Internal Medicine clinic

Carilion Clinic Internal Medicine

Internal Medicine • Roanoke, VA • Since 1899

4.7/5(76 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Carilion Clinic is a Roanoke, Virginia-based non-profit integrated health system. It operates seven hospitals in western Virginia, along with primary/specialty physician practices, a nursing degree program (Radford University Carilion), and the Virginia Tech Carilion School of Medicine and Research Institute. The system employs over 13,000 people and includes about 737 physicians across 70+ specialties at 225 practice sites, making it a major regional healthcare provider and employer in Roanoke. For internal medicine needs in Roanoke, Carilion Clinic offers primary care and internal medicine services through its physician practices within the Carilion network. Key contact: direct@carilionclinic.org; main phone: 1-800-422-8482. Headquarters: Roanoke, VA.

Services Offered

  • Weight Loss Care
  • Obesity medicine
  • Primary Care
  • Family medicine
  • Internal Medicine

Team

  • Jeri L. Lantz, Internal Medicine (VTC Faculty) - MD
  • Yousuf M. Khan, Internal Medicine (VTC Faculty) - DO
  • Ashton, MD - MD
  • Chantelle H. Huffman, Internal Medicine - NP
  • Sharon Aroda, Internal Medicine - MD
  • Benjamin V. Bailey, Internal Medicine - MD
  • Mary S. Kraemer, Internal Medicine - MD
  • Kimberly A. Matthews, Internal Medicine - DO

Insurance & Payment

  • Carilion Clinic contracts with most major health insurance carriers.

This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.

Languages Spoken

Not published.

FAQs

What is Carilion Clinic Internal Medicine?

A department of Carilion Roanoke Memorial Hospital providing internal medicine and related care.

What services are offered?

Weight loss/Obesity medicine, Primary Care, Family medicine, Internal Medicine.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Better Business Bureau (BBB): A+ rating (BBB) (N/A (Business Profile))
  • Carilion Clinic Provider Page (Dr. Jonas M. Rawlins): 4.7 out of 5 stars (based on 71 ratings) (71 ratings (11 written reviews))
  • U.S. News & World Report (Dr. Bruce E. Johnson): 5 out of 5 stars (based on 5 ratings) (5 ratings)

Patients praise

  • High praise for physician compassion, kindness, and active listening.
  • Patients frequently report that doctors are knowledgeable and thorough in explaining health issues.
  • Many patients express strong trust in their primary care providers and appreciate their dedication to solving health problems.
  • General satisfaction with the quality of care and follow-up communication.

Common complaints

  • Some patients have reported feeling rushed during appointments, with concerns about physicians appearing hurried or less attentive to specific questions.

"Dr. Matthews is a compassionate, kind and knowledgeable physician. I am grateful to have her as my PCP. She is truly an asset to Carilion."

- Carilion Clinic Provider Review

"Dr. Austin is the greatest doctor I have ever had. She listens and takes her time to understand all that is going on with me. Then she works to get the problem solved."

- Carilion Clinic Provider Review

"Would only see this care provider if no others are available. I had a few simple questions about my condition and he kept getting up to leave after each one. He was definitely in a hurry."

- Carilion Clinic Provider Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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