Carilion Clinic
Occupational Therapy • Roanoke, VA • Since 1899
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Carilion Clinic is a Roanoke, Virginia-based nonprofit integrated health system. It operates multiple hospitals and a broad network of primary/specialty clinics in western Virginia, along with related services (pharmacy, health clubs, and a medical school/research partnership with Virginia Tech). The organization employs thousands (about 4,400–13,200 depending on source) and runs 70+ specialties across 225 practice sites, with the largest presence in the Roanoke Valley. It offers outpatient care through its physician practices and clinics, including urgent care and specialty services, and is headquartered in Roanoke. For precise Franklin Road locations and service availability (occupational, physical, or speech therapy), check Carilion Clinic’s locations or contact 1-800-422-8482.
Services Offered
Insurance & Payment
Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice.
Languages Spoken
Social Media
Photos
Photos published by Carilion Clinic showing the occupational therapy practice in Roanoke, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Carilion Clinic Outpatient Therapy - ION, 2331 Franklin Rd SW): 3.3 star rating (22 reviews)
- Yelp (Carilion Clinic Outpatient Therapy - Franklin Rd): rating not shown in provided snippet (review count not shown in provided snippet)
Patients praise
- Friendly/adequate front staff and check-in
- Doctors/clinicians listening and offering solutions
- Surgery/appointments described as well-explained and laid out clearly
- Clean facility and relatively smooth visit flow (easy in/easy out)
Common complaints
- Low provider interest/concern during therapy/nutrition visit
- Rescheduling/appointments not scheduled correctly (wrong place/time)
- Long waits / running patients around / lack of addressing the problem (in related Carilion clinic reviews)
- Perceived lack of professionalism and follow-through
- Insensitive or inappropriate comments/questions in care
""Friendly staff, doctors that listen as well as offer solutions, clean bathrooms and and over all easy in and easy out.""
- Birdeye (Carilion Clinic Outpatient Therapy - ION) review excerpt""Having hip surgery and every step was laid out and explained very clearly. Very happy""
- Birdeye (Carilion Clinic Outpatient Therapy - ION) review excerpt""Drove from Dublin to find out they scheduled my appointment for a different time than I had on my paperwork""
- localitybiz.com excerpt (appointment scheduling issue)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Lauren Tressler - Apr 11, 2026
- Occupational Therapist-Flex/PRN Job in Virginia - VA, Career, Jobs in Carilion Clinic - Jul 3, 2026
- Select Medical, Carilion Clinic partner to operate new Roanoke 50-bed inpatient rehabilitation hospital - May 25, 2026
- SELECT MEDICAL AND CARILION CLINIC ENTER INTO JOINT VENTURE PARTNERSHIP TO OPERATE AN INPATIENT REHABILITATION HOSPITAL IN ROANOKE, VIRGINIA - May 21, 2026
- Jessica L. Simmons - Occupational Therapist in Roanoke, VA - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
Other occupational therapy clinics in Roanoke
Comparing your options?
See other occupational therapy clinics in Roanoke, or search the full directory by insurance, ratings, and more.
