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Rochester Hearing & Speech Center clinic

Rochester Hearing & Speech Center

Audiology • Rochester, NY • Since 1922

4.7/5(95 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Rochester Hearing & Speech Center (RHSC) is a Rochester, NY-based nonprofit established in 1922 that provides comprehensive hearing and communication services. Key services include diagnostic hearing testing, amplification solutions, hearing education, central auditory processing disorder support, early intervention, and private therapy for children (speech therapy) as well as occupational therapy. RHSC operates six offices nationally (all in the Rochester area, NY) with HQ at 1000 Elmwood Ave, Rochester, NY 14620. The center emphasizes “communication for life” and open-to-all, not-for-profit care. Notable details: - Type: Nonprofit, private ownership - Industry: Wellness/Health care (hearing and speech) - Employees: ~27 - Founded: 1922 - Leadership: CEO Bob Russell; other roles include Marketing & Communications Director Scott Perkins, HR & Compliance Director Trish O., Development Director Amy Pauley - Contact: info@rhsc.org; phone (585) 271-0680 - Locations: 6 offices in the Rochester area (including HQ at 1000 Elmwood Ave, Suite 400) - Notable activities: Community talks (e.g., Auditory Processing Disorder), interviews and media features, ongoing EI and preschool services, events and fundraisers If you’re specifically looking for Audiology & Developmental services, RHSC appears to offer audiology expertise (e.g., Doctor of Audiology-led programs) as part of their core offerings.

Services Offered

  • Audiology
  • Educational & Clinical Services
  • Early Intervention & Preschool Services
  • Testing & treatment for individuals of all ages
  • Hearing evaluations
  • Auditory processing testing
  • Tinnitus consultations
  • Newborn hearing screenings
  • Custom ear plugs
  • Custom swim plugs
  • Hearing aid consultations, fittings & repairs
  • Assisted listening devices
  • Aural rehabilitation
  • Cochlear implant mapping
  • Hearing assistance technology (HAT) systems
  • Bone conduction evaluations & programming

Technology & Equipment

  • Hearing aids
  • Bone conduction testing equipment
  • Cochlear implant mapping tools
  • Hearing assistive technology (HAT) systems

Team

  • Rochester Hearing & Speech Center team - Clinicians/Staff

Insurance & Payment

  • Charities NYS? (not explicitly listed)

Not explicitly listed on page

Check, Cash, Credit/Debit Card

Languages Spoken

  • English

Current Offers

New patient specials

FAQs

What services are offered?

Audiology, Educational & Clinical Services, Early Intervention & Preschool Services, testing and treatment for all ages.

How can I contact you or book an appointment?

HOW TO CONTACT US / BOOK AN APPOINTMENT (locations listed; call 585-271-0680 or email info@rhsc.org)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7/5 stars (80 reviews aggregate)
  • Healthy Hearing (Elmwood Ave): 5/5 stars (7 reviews)
  • Healthy Hearing (Webster): 4.8/5 stars (5 reviews)
  • Healthy Hearing (Greece): 4.67/5 stars (3 reviews)
  • Facebook: 88% recommend (13 reviews)

Patients praise

  • Knowledgeable and helpful staff
  • Professional and courteous service
  • Patient-centered care (not pushy with products)
  • Effective therapy for speech/communication skills

Common complaints

  • Poor leadership concerns mentioned in employee reviews

"Greg Horton was very knowledgeable and helpful in explaining the results of my tests and offering advice on protecting my hearing loss from worsening. Much thanks."

- Birdeye review

"They were very courteous and there wasn't any rush at all."

- Healthy Hearing (Elmwood Ave) review

"She gave me all the details on which hearing aid would be best for my immediate concerns..."

- Healthy Hearing (Webster) review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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