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Mayo Clinic clinic

Mayo Clinic

Endocrinology (Diabetes) • Rochester, MN • Since 1889 • More than 3 locations (Arizona, Florida, Minnesota and MCHS communities) locations

4.0/5(2,547 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Endocrinology at Mayo Clinic Rochester offers comprehensive, patient-centered care for hormone and metabolic disorders. Key highlights include: - Specialties: Diabetes and endocrinology, thyroid disorders, pituitary and adrenal diseases, osteoporosis, metabolic bone health, PCOS, pituitary tumors, and obesity-related conditions. - Approach: Multidisciplinary teams with access to advanced diagnostics, personalized treatment plans, and integration with research and clinical trials. - Education and research: Mayo Clinic’s strong emphasis on education and translational research in endocrinology, backed by a large research workforce and ongoing clinical trials. - Location: Rochester, Minnesota campus, with Mayo Clinic’s broader nationwide and international network for referrals and collaboration. - Related services: Coordination with primary care, imaging, laboratories, and allied health professionals to support comprehensive endocrine care.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • No. 1 for diabetes and endocrinology in U.S. News & World Report Best Hospitals rankings (Mayo Clinic in Rochester)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (for Dr. Pankaj Shah): 4.0 out of 5 stars (based on 3 reviews) (3 reviews)
  • Vitals (for Dr. John Morris III): 4.5 out of 5 stars (7 reviews)
  • WebMD (for Dr. John Morris III): 5.0 out of 5 stars (5 ratings)
  • Vitals (for Dr. Alice Chang): 3.3 out of 5 stars (6 ratings with 3 written reviews)
  • Momentary/CMS HCAHPS (for Mayo Clinic Hospital Rochester): 4 out of 5 stars (2,526 patient surveys)
  • Better Business Bureau (for Mayo Clinic overall): 1.48 out of 5 stars (Data based on customer complaints)

Patients praise

  • High level of clinical expertise and knowledge among specialists
  • Thoroughness in diagnosing and managing complex hormonal conditions
  • Strong patient advocacy and positive bedside manner reported by many patients
  • Hospital-wide high ratings for patient experience and safety (often receiving A grades and 4-5 star ratings)
  • Effective coordination across medical specialties for comprehensive care

Common complaints

  • Issues with communication and follow-up regarding test results
  • Frustration with scheduling, wait times, and last-minute cancellations
  • Concerns regarding billing practices and potential overcharges
  • Some patient interactions perceived as condescending or lacking in compassion

"Dr. Morris is the most caring and compassionate endocrinologist. He listens to what you tell him and is very much interested in getting an answer to your health problems."

- Vitals - Review for Dr. John Morris III

"I have experienced problems with patient care and administration. They seem to focus more on profit than on supporting patients."

- Better Business Bureau - Mayo Clinic Customer Review

"I saw Dr. Chang for an adrenal tumor. She ordered tests and I never heard back from her... Not exactly the experience you want if you possibly have a serious condition."

- Vitals - Review for Dr. Alice Chang

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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