
Winnebago County
Behavioral Health • Rockford, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours for the Janet Wattles Center?
Not specified on the provided page.
Social Media
Photos
Photos published by Winnebago County showing the behavioral health practice in Rockford, IL.







What Patients Say
Overall sentiment across review platforms: mixed
- OSF Saint Anthony Medical Center (Birdeye): 3.1 stars (607 reviews)
- Oak Street Health Rockford (Birdeye): 4.0 stars (156 reviews)
- UW Health 2909 N Main St Clinic (Birdeye): 4.7 stars (365 reviews)
- UW Health N Alpine Rd Clinic (Birdeye): 4.9 stars (243 reviews)
- Javon Bea Hospital—Rockton (Birdeye): 2.6 stars (169 reviews)
- Rockford Memorial Hospital (Birdeye): 2.3 stars (6 reviews)
Patients praise
- Individual providers and nurses praised for being compassionate, knowledgeable, and attentive
- Positive outcomes for advanced or specialized procedures, such as robotic surgery
- Efficient and professional care noted by some patients in specific clinics
- Supportive and patient-focused environments in certain units
Common complaints
- Long wait times in emergency departments and clinics
- Perceived dismissiveness or lack of empathy from some medical staff
- Difficulties with communication, such as lack of response to messages or phone calls
- Concerns regarding understaffing and high staff turnover affecting quality of care
- Frustrations with administrative processes like scheduling and appointment management
"Dr. West was a very caring physician. He took the time to listen to me. He didn’t make me feel rushed like many providers do nowadays to get to another patient. He really showed that he cared about my health."
- Javon Bea Hospital patient review"Took 3.5 hrs to get my 2.5 year old son back to a room with a full depth 1.5in cut on his forehead. I understand that it wasn't life or death but a little bit of urgency when it comes to young kids would be much appreciated."
- OSF Saint Anthony Medical Center patient review"Without a doubt, I would highly recommend having it done, I would highly recommend coming here to have it done, I would highly recommend having Dr. Murtaza do the surgery."
- UW Health robotic surgery patient (Reggie)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Winnebago County offers safe sharps disposal starting June 25 - Jul 1, 2026
- Board of Review Exam - Winnebago County - Jun 5, 2026
- Winnebago County Board approves funding for Sheriff’s Office radio replacement | MyStateline | WTVO WQRF News, Weather and Sports - Feb 27, 2026
- More than 200 pets need homes at July 7–11 adoption event - Jul 10, 2026
- Winnebago County Animal Services reduces adoption fees during pet adoption event - Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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