Rome Health
Hospital Services • Rome, NY • Since 1887
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Rome Health is a nonprofit healthcare system based in Rome, New York, founded in 1887. It operates as a comprehensive hospital and medical services provider with affiliations to St. Joseph’s Health and New York Medical College. Key details: - Services: Primary and specialty care, long-term care, and a broad range of medical services including bariatrics/weight loss, behavioral health, breast imaging, cardiology, emergency, gastroenterology, general surgery, gynecology, lab testing, maternity care, medical imaging, physical and occupational therapy, nursing and home/rehabilitation services, pharmacy, and more. - Location: Headquarters at 1500 N James St, Rome, NY 13440, United States, with four offices nationwide (all in Rome, NY area). - Size and finances: 176 employees (up 13% YoY), about $18.4M annual revenue; total funding around $23.9M. - Ownership/structure: Private nonprofit; affiliate of St. Joseph’s Health and clinical site for New York Medical College. - Contact: main phone 315-338-7000. - Aliases: Rome Memorial Hospital; sometimes listed as romehospital.org as homepage.
Services Offered
Not published.
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Social Media
Photos
Photos published by Rome Health showing the hospital services practice in Rome, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.8 out of 5 stars (11 reviews)
- Clinic4All: 2.7 out of 5 stars (7 reviews)
- U.S. News & World Report: 88% willingness to recommend (overall)
- CareTransparency: 81 out of 100 patient satisfaction score
Patients praise
- Satisfactory overall inpatient recommendation rates in certain metrics
- Favorable patient satisfaction scores in specific reporting contexts
- Positive feedback on individual medical providers in some cases
Common complaints
- Long wait times in the emergency room
- Perceived lack of continuity of care and provider turnover
- Difficulties in accessing medical services and administrative staff interaction
- Inconsistent communication and responsiveness from staff
"I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway, was never put in a room and was never seen by a social worker..."
- Clinic4All review"The worst administration staff and service I've experienced in any field. even National Grid is more personable and accommodating than the staff here."
- Yelp review"I bought a home in Rome in April of 2023. Now it's September of 2024 & I have yet to see the same provider twice. There is no continuity of care here. The turnover rate here is alarming..."
- Clinic4All reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Rome Health rolls out virtual nursing program with foundation grant - Feb 20, 2026
- Rome Health Launches Virtual Nursing Program | Health | wktv.com - Feb 20, 2026
- Rome Health part of Rural Hospital Stabilization Program - Mar 3, 2026
- Rome Health's Surgical Modernization Project Nears Completion | Health | wktv.com - Apr 3, 2026
- Rome Health Achieves National Benchmark in Safe Patient Handling | Health | wktv.com - Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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