MVHS Medical Group - Rome Medical Office
Laboratory Services • Rome, NY • Since 2014
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
New patients welcome
FAQs
What are the hours for the Rome Medical Office?
Office Hours are Monday - Friday, 8:30 a.m. - 4 p.m. Lab Hours Monday - Friday, 7 a.m. - 3 p.m. Closed 12 p.m. - 1 p.m.
Social Media
Photos
Photos published by MVHS Medical Group - Rome Medical Office showing the laboratory services practice in Rome, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- localitybiz.com: 5-star (multiple reviews); 1-star (multiple reviews) (not stated)
- Healthgrades: not stated (not stated)
Patients praise
- Helpful and friendly staff
- Clean facility/office
- Positive experiences with specific providers
- Availability of on-site lab service (as mentioned in a review)
- Patients recommending the doctors/office
Common complaints
- Long waits and difficulty getting timely help (no answer to calls)
- Disputes about accepting new patients / outdated information
- Negative claims about care quality and office condition (described as a 'dump')
- Poor appointment/customer service at the window (as described in a review)
- Calls directed to voicemail / unresponsive communication
"“They are a great doctors office. I recommend.”"
- localitybiz.com review (Chris Nichols)"“Walked in waited in line for 20 minutes... Sent them emails, call there no answer.”"
- localitybiz.com review (DK Wetstaff)"“Very nice place clean”"
- localitybiz.com review (Lisa Mosher)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- MVHS Rome Medical Office Welcomes New Primary Care Physician - Greater Utica Chamber of Commerce - Oct 21, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System - Oct 21, 2025
- New hours announced for several MVHS medical offices | Health, Fitness and Recreation | romesentinel.com - Oct 24, 2025
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System - Feb 24, 2026
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System - Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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