Costello Eye Physicians & Surgeons
Optometry • Rome, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Costello Eye Physicians & Surgeons Rome Office is an ophthalmology practice located at 255 Avery Lane in Rome, NY. The practice provides cataract surgery, glaucoma treatment and surgery, eyelid surgery, refractive eye surgery, dry eye disease treatment, complete eye exams, and care for strabismus and amblyopia. The office is open Monday through Friday from 8:00am to 5:00pm.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours?
Monday – Friday: 8:00am–5:00pm
Photos
Photos published by Costello Eye Physicians & Surgeons showing the optometry practice in Rome, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Harbin Clinic Orthopedics Rome (Rome, GA): 4.8 out of 5 (915 reviews)
- Doctorsa Rome Spanish Steps: 4.9 (217 reviews)
- Clinica Ars Medica (Rome): 4.2 (40 reviews)
- Diagest Clinic (Rome): 9.3
Patients praise
- Professional, friendly, and welcoming staff/clinicians
- Good communication and patient support (including English support/assistance)
- Convenient location and efficient/comfortable visit experiences
Common complaints
- Long waiting times / delays and poor appointment throughput
- Not enough doctor access/unclear process until after scans
- Billing/insurance problems and perceived inadequate care (e.g., low-pain management or limited follow-up)
- Poor communication with English-speaking patients and/or unhelpful staff attitude
"“This place is an absolute disgrace. I left a voicemail for them to call me back… When we arrived… Had to just walk out of my last apt”"
- Birdeye review snippet for Harbin Clinic Orthopedics Rome"“They waited for at least 3-4 hours… Even though my partner and I made it on time… The count board barely changes. It’s a disgrace”"
- Clinic4All review snippet for Agostino Gemelli University Policlinic"“Staffs and nurses are very welcoming and nice. I felt very safe and comfortable.”"
- Doctorsa Rome Spanish Steps patient review snippetSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Rud Pedersen opens office in Rome: connecting key European capitals – Rud Pedersen Public Affairs - Jan 13, 2026
- Rome Office Market Dynamics | Q1 2026 | JLL Research - May 26, 2026
- Intrepid Travel strengthens European footprint with new Rome office - Travel Weekly - Mar 8, 2026
- Roman townhouse after modernisation. A law firm has been established here - Aug 26, 2025
- Corum Origin Buys Rome Office Property from Savills IM - Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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