Rome Health Primary Care
Primary Care • Rome, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Rome Health Primary Care in Rome, NY offers Family Practice and Internal Medicine services including convenient care and hospitalist coordination during hospital stays. The practice provides same-day sick visit appointments, preventative health screenings, and after-hours physician availability for non-urgent concerns.
Services Offered
Insurance & Payment
Not published.
Co-payment due at time of appointment, Billing assistance available, Uninsured information available via billing department
Languages Spoken
Not published.
FAQs
What services does Rome Health Primary Care offer?
Family Practice and Internal Medicine with Convenient Care and hospitalist coordination during hospital stays.
How can I reach the clinic for non-urgent health concerns?
Call (315) 338-7040 and staff will assist within 24 business hours.
Questions about insurance?
We participate with most health plan networks. Please confirm that we accept your insurance, before scheduling your appointment. Your co-payment will be due at the time of your appointment.
I am uninsured and need information on obtaining coverage.
We can help. Please call our billing department at (315) 337-1200 to obtain more information.
How to send prescription refills?
Send us your prescription refill by calling our office directly. Please prepare in advance and allow 48 hours for processing requests.
Non-urgent health concern contact.
If you have a non urgent health concern, please call (315) 338-7040 and one of our attentive staff members will assist you.
Is there a physician on call after hours?
A physician is available on call, outside of practice business hours, to address health concerns. Call (315) 338-7040 to be connected with our answering service.
Social Media
Photos
Photos published by Rome Health Primary Care showing the primary care practice in Rome, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Clinic4All: 2.7 out of 5 stars (7 reviews)
- Vivian Health: 2.8 out of 5 stars (11 reviews)
- Healthgrades: 61% patient experience rating
Patients praise
- Occasional praise for compassionate and helpful individual staff/nurses
- Convenient location for local residents
- Some reports of courteous service and a caring environment
Common complaints
- Difficulty scheduling or managing appointments (cancellations, lack of notification)
- Poor administrative and staff responsiveness
- Concerns regarding continuity of care and high provider turnover
- Perceived lack of attentiveness or failure to listen to patients
- Dissatisfaction with referral processes and prescription refills
"OMG THEY JUST SUCK SUCK SUCK. JUST CAN'T GET ANYTHING RIGHT AND DO NOT LISTEN TO THE PATIENT. REFILLS ARE A NIGHTMARE."
- LocalityBiz review"The worst administration staff and service I've experienced in any field. even National Grid is more personable and accommodating than the staff here. They can't get appointments right."
- Yelp review"I bought a home in Rome in April of 2023. Now it's September of 2024 & I have yet to see the same provider twice. There is no continuity of care here."
- Clinic4All reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Rome Health Opens Primary Care Clinic at Turning Stone | Health | wktv.com - Jul 6, 2026
- Rome Health Opens Convenient Care Clinic at Turning Stone - Jul 7, 2026
- Ribbon-cutting held for School-Based Health Center at ACS | Boonville Herald | romesentinel.com - Feb 11, 2026
- New medical clinic opens at Turning Stone Resort | Health, Fitness and Recreation | romesentinel.com - Jul 7, 2026
- Rome Health to Move Prenatal Care Services to Black River Boulevard Soon | Health | wktv.com - May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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