Harbin Clinic Urology Rome
Urology • Rome, GA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Harbin Clinic Urology Rome provides urology services in Rome, Georgia, located on the Floyd Medical Center campus. The clinic offers urological consultations, emergency urology care, ambulatory care, and surgical services. Parking is currently limited due to construction and road widening at the medical center.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Harbin Clinic Urology Rome showing the urology practice in Rome, GA.
What Patients Say
Overall sentiment across review platforms: mixed
- Harbin Clinic Urology Rome (Birdeye/Provider site): 4.7 out of 5 stars (963 reviews (aggregate); 180 ratings (provider-specific))
- Vitals.com (Dr. Forrest F. Schrum, III): 3.7 out of 5 stars (18 ratings (4 written reviews))
- Facebook: 82% recommend (17 reviews)
Patients praise
- High aggregate star ratings in some aggregate reviews (e.g., 4.7/5)
- Some patients praise the professionalism and expertise of specific physicians for successful outcomes and attentive care
- Effective treatment plans and clear communication cited by some patients for major health conditions
Common complaints
- Dissatisfaction with front desk and administrative staff communication and customer service
- Difficulty scheduling appointments or reaching providers for new issues
- Concerns regarding billing systems and automated messaging frequency
- Specific complaints about individual physician bedside manner and refusal of specific treatment requests
- Wait times beyond scheduled appointments for some patients
"He took the extra time to answer every question, provided every possible option, and made sure that, once I had made a decision, we had an effective treatment plan in place. ... Dr. Schrum saved my life!"
- Patient review on Vitals.com regarding Dr. Forrest F. Schrum, III"Dr Gilbert is Great, staff Need to be re-educated on #1 Customer Service, #2 Informing patients and Lack of Communication, Horrible. ... #3 Billing system is HORRIBLE"
- Patient review on Birdeye regarding Harbin Clinic Urology Rome"i would never recommend him or use him again he refused to write my insurance a letter... he has no feelings and lets his head nurse insult you for him."
- Patient review on Vitals.com regarding Dr. Forrest F. Schrum, IIISynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Groundbreaking Prostate Surgery Performed at Atrium Health Floyd - WEIS | Local & Area News, Sports, & Weather - Sep 29, 2025
- Father and Son, Ben and Jacob Cohely, Face Cancer Together - WEIS | Local & Area News, Sports, & Weather - Jun 15, 2026
- New water-based prostate surgery performed at Floyd | Historic High Country - Oct 5, 2025
- HARBIN CLINIC PATIENTS NOW HAVE ACCESS TO MyAtriumHealth PORTAL | Talk Radio WLAQ AM - Aug 5, 2025
- Survivor stories on display at Harbin Clinic Cancer Center | Local | northwestgeorgianews.com - Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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