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Integrity Urgent Care clinic

Integrity Urgent Care

Occupational Medicine • Rowlett, TX • 1 (Rowlett, TX) locations

4.8/5(1,348 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Integrity Urgent Care in Rowlett, Texas provides treatment for non-life-threatening injuries and illnesses, occupational medicine, sports medicine, STI screening and treatment, and lab testing. The clinic features on-site x-ray and EKG machines and accepts a wide variety of insurance plans including Medicare and Medicaid.

Services Offered

  • Urgent Care
  • Occupational Medicine
  • Sports Medicine
  • STI screening and treatment
  • Lab testing
  • Diagnostic testing
  • X-ray on-site
  • EKG on-site

Technology & Equipment

  • X-ray machine on-site
  • EKG machine on-site

Insurance & Payment

  • Medicare
  • Medicaid
  • various insurance plans (unspecified)
  • Aetna
  • Baylor Scott & White Plan (Commercial )
  • Baylor Scott Medicare Advantage
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield Medicaid
  • Blue Cross Blue Shield Medicare Advantage
  • Caramor
  • Careworks/Sedgwick
  • Cigna *NOT in-network with Texas Connect
  • Coventry
  • Employee Health Network
  • Hooray Health
  • Humana
  • Injury Management Organization
  • Kempton Group TPA
  • Medicare Part B
  • Molina Healthcare
  • NX Health Network
  • Partners Direct Health Plan
  • Political Subdivision WC Alliance
  • Procura WC
  • Railroad Medicare
  • Sana Benefits
  • Three Rivers Providers Network
  • TriWest (TriCare)
  • TriWest Veterans Affairs (VACCN)
  • United Health Care
  • USA Manages Care Organization
  • WorkWell

Accepts a wide variety of insurance plans including Medicare and Medicaid; uninsured patients welcome; affordable payment options available

online check-in, affordable payment options, insurance-based payment, Competitive Self-Pay Rates, payment plans not listed in text

Languages Spoken

Not published.

FAQs

What services are offered at Integrity Urgent Care Rowlett?

Urgent care for non-life-threatening injuries and illnesses, occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing with on-site x-ray and EKG.

Is insurance accepted at this location?

Yes. The location accepts a wide variety of insurance plans including Medicare and Medicaid; a long list is provided under Insurance Accepted & Payment Methods.

Is online check-in available?

Yes; you can check in online or walk into the facility.

What are the hours of operation?

Mon-Fri 8:00AM-8:00PM; Sat 8:00AM-6:00PM; Sun 10:00AM-6:00PM.

Where is the Rowlett location located?

8301 Lakeview Parkway Suite 200 Rowlett, TX 75089.

Who can I contact for employer services information?

For more information on employer services, contact [email protected].

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Texas Health Family Care): 4.6/5 (362 reviews)
  • Healthgrades (Dr. Lien Lam): 4.9/5 (65 reviews)
  • Healthgrades (Dr. Roberto Lopez): 4.8/5 (269 reviews)
  • Birdeye (Integrity Urgent Care): 4.8/5 (86 reviews)
  • Birdeye (Texas Oncology-Rowlett): 2.7/5 (35 reviews)
  • WebMD (Dr. Paulo Calderon): 5.0/5 (140 ratings)
  • WebMD (Dr. Beau Meyer): 5.0/5 (131 ratings)
  • Tebra (Laura Cervantes, FNP): 4.99/5 (260 reviews)

Patients praise

  • Professional and knowledgeable providers
  • Strong listening skills and patient-centered communication
  • Efficient, timely, and clean office environments
  • Long-term, trusting relationships with healthcare providers
  • Helpful and friendly office staff in many practices

Common complaints

  • Difficulty reaching offices by phone or disconnects
  • Concerns regarding billing/financial motives over patient care
  • Frustration with administrative or check-in processes
  • Occasional reports of dismissive staff or poor bedside manner at specific locations

"Dr Lam has always been outstanding when it comes to my numerous medical situations I refer many patients to all staff there and will continue thank you all for the great care"

- Healthgrades (Dr. Lien Lam review)

"Dr. Lopez listens and has your best health outcome as his goal. Professional, knowledgeable, and genuine cares about his patients."

- Healthgrades (Dr. Roberto Lopez review)

"Everytime I try to call this office I can NEVER get through!! I listen to all the prompts, and when I select the number, nothing happens. It just keeps on talking and not acknowledging that I have selected a number."

- Birdeye (Texas Oncology-Rowlett review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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