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Summit Health clinic

Summit Health

Optometry • Rye, NY

4.5/5(747 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Summit Health at 1 Theall Road in Rye, NY offers optometry services, an optical shop with designer frames and on-site eyeglass preparation, and urgent care. The optical shop is open Monday through Thursday 8:30am to 4:30pm, Friday 8:30am to 3:00pm, and Saturday 8:30am to 1:00pm.

Services Offered

  • Optometry
  • Optical Shop
  • Urgent Care (linked from site)

Insurance & Payment

Not published.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • OpenGovNY/OpenDataNY: 3.9/5 stars (31 ratings)
  • Summit Health (Urgent Care): 4.5/5 stars (716 ratings)

Patients praise

  • High praise for the quality, bedside manner, and expertise of specific physicians
  • Appreciation for the convenience of having multiple specialists in one location
  • Positive experiences with urgent care services being efficient and caring
  • Some staff reported as friendly and professional

Common complaints

  • Long wait times for appointments and during visits
  • Poor administrative and reception service (check-in issues, scheduling errors, lack of communication)
  • Difficulties with phone support and customer service reachability
  • Concerns regarding lab service efficiency and accessibility
  • Occasional reports of unsatisfactory patient care or medical grievances

"I want to thank the West Med team at 1 Theall Road for their courteousness and professionalism. Everyone at that office was super friendly and made me ( the patient) feel cared for."

- Patient review on OpenGovNY/OpenDataNY

"The Rye office has horrible customer service. They forced me to reschedule an annual physical and blood work after being "over 10 minutes late" to my appointment while I arrived on time and they checked me in late."

- Patient review on LocalityBiz

"We arrived at 12:20 for a 12:30 appointment and are told that the doctor is running 30 minutes late. We go to the waiting area and are there for 35 minutes before one of the nurses walk over to ask us what doctor we are waiting for. We tell her and she tells us we were not properly checked in..."

- Patient complaint on Nextdoor

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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