St. Cloud Mental Health Services
Mental Health • Saint Cloud, MN • Since 1886
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
CentraCare Health System is a nonprofit, integrated health care system based in St. Cloud, Minnesota, founded in 1886. It operates 13 office locations in the United States (primarily Central Minnesota) and offers a wide range of services including hospitals, senior care facilities, clinics, pharmacies, and numerous inpatient/outpatient specialties. Areas of care include mental health, along with cancer, diabetes, neurology, OB/GYN, imaging, vascular, kidney and stroke care, hospice, and family medicine. CentraCare emphasizes patient wellness and family-friendly benefits, and employs about 1,802 staff with annual revenue around $1.7B. Contact options include general emails (employment@centracare.com, foundation@centracare.com) and main phone numbers. Cloud, CentraCare is the local integrated system that encompasses behavioral health within its Central Minnesota network.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services are available at St. Cloud Mental Health Services?
Inpatient services, partial hospitalization for adults and children, outpatient care (addiction services and therapy), and other behavioral health programs (EmPATH Unit, LGBTQ+ medicine).
Adult Intake Form: PDF
Behavioral Health Child-Adolescent Intake Form.pdf and related documents are available via links; there is a Patient Health Questionnaire (PHQ-9) form available (PDF/Word) for screening.
Child-Adolescent Intake Forms
PDF and Word versions available via linked documents: Behavioral-Health-Child-Adolescent-Intake-Form.pdf and Behavioral-Health-Child-Adolescent-Intake-Form.docx.
What forms are available for PHQ-9?
Patient Health Questionnaire (PHQ-9) and Cuestionario Sobre la Salud del Paciente-9 (PHQ-9) are available.
What is EMPath Unit for Emergencies?
The CentraCare Helmsley EmPATH Unit at St. Cloud Hospital offers a calming space in the emergency department for urgent mental health concerns.
How can I reach care quickly?
Reach out to CentraCare’s behavioral health professionals in St. Cloud; call, text or chat the Suicide & Crisis Lifeline at 988; call 911 or go to the nearest emergency room if needed.
Photos
Photos published by St. Cloud Mental Health Services showing the mental health practice in Saint Cloud, MN.
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com (Behavioral Health Clinic): 2.46/5 stars (13 reviews)
- Better Business Bureau (CentraCare Health System): 1/5 stars (8 reviews)
- PissedConsumer: 1.6/5 stars (6 reviews)
- Rehab.com (St. Cloud Hospital): 3.1/5 stars (253 reviews)
Patients praise
- Instances of positive experiences with specific individual doctors or nurses who were described as compassionate and professional
- Some reports of efficient and respectful care in emergency situations, particularly from non-physician staff like first responders and ER personnel
Common complaints
- Dissatisfaction with billing practices, including surprise billing and coding errors
- Reports of unprofessional, rude, or dismissive staff and physician behavior
- Concerns regarding poor communication and follow-through by medical staff
- Restrictive and difficult-to-understand rules for inpatient behavioral health programs
- Allegations of poor quality of care, including medical malpractice and neglect claims
- Frustration with administrative processes, such as appointment scheduling and patient registration
"Centracare- ST.CLOUD MN, is hands down the BIGGEST hot mess of a healthcare system. Staff is either incompetent, or jaded and rude!!"
- PissedConsumer"The way they are automating everything speaks volumes about how they prioritize money over patient care."
- Better Business Bureau"I had some providers I connected well with.. unfortunately, all those providers either: quit or moved to a different part of behavioral health... The last provider I saw didn't treat me like the others did."
- Rehab.comSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- New website aims to help Central Minnesota families with mental health struggles - St. Cloud news, weather & sports - Sep 4, 2025
- St. Cloud's Co-Responder Program Extended For Three More Years - Jan 30, 2026
- Program Facilitator |Inpatient Behavioral Health, CentraCare - Aug 9, 2025
- St. Cloud Police Add In-House Mental Health Co-Responders | KNSI - Jan 29, 2026
- Central Minnesota Mental Health Center cuts withdrawal management - Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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