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Pivotal clinic

Pivotal

Urgent Care • Saint Joseph, MI • Since 1957

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Urgent Care – Pivotal Saint Joseph - Pivotal is a government-licensed, certified community behavioral health clinic (CCBHC) focused on mental health, substance abuse, wellness, and recovery services. - Location: Saint Joseph, Michigan (one of three Pivotal offices nationwide); HQ in Centreville, MI. - Services: Individualized mental health and substance abuse treatment, wellness and recovery programs (specific urgent care details not listed on the page). - Contact: Multiple phone numbers available; main listings include 269-467-3072, 269-467-1921, 269-467-1000, 855-203-1730, 800-622-3967. - Access: Part of a regional network with offices in Three Rivers, Sturgis, and Centreville. - Founded: 1957; Industry: Mental Health Care; Type: Government Agency. - Online: pivotalstjoe.org If you need, I can extract exact urgent care hours or services from the site if you provide or allow a page visit.

Services Offered

  • Urgent Care
  • Walk-in clinic
  • Behavioral health services
  • Crisis care
  • Triage
  • Assessment
  • Level of care determination
  • Crisis counseling
  • Care coordination
  • Information and referral
  • Caring contact calls
  • Psychiatric evaluation
  • Facility-based crisis care
  • Detox services
  • Follow-up appointments
  • Emergency Room referrals
  • Inpatient psychiatric hospitalization

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the Urgent Care hours?

Monday-Thursday: 8:30am-4:00pm; Friday: 8:30am-3:00pm

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • App Store/Google Play: Generally high ratings on app stores, though app functionality is criticized (10,631 (App Store estimate))

Patients praise

  • Convenient, at-home urgent care services
  • Professional and compassionate clinical staff
  • Easy and intuitive scheduling process
  • Avoidance of traditional waiting rooms
  • Transparent pricing

Common complaints

  • Mobile application performance issues (e.g., black screens, communication difficulties)

"Absolute game changer. So rare to have health care tailored to my needs and schedule instead of the other way around. Setting up a home visit was quick and intuitive. The provider arrived when promised and was patient, engaging, and very professional."

- Pivotal Health Customer Review

"Health care excellent but mobile app doesn’t work which is annoying … have to go to web site and/or call"

- Pivotal Health App Store Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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