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Family Eye Care clinic

Family Eye Care

Optometry • Salem, MO

4.8/5(775 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Family Focus Eye Care (Birdeye): 4.9/5 stars (527 reviews)
  • Salem Hills Family Eye Care (Birdeye): 4.9/5 stars (168 reviews)
  • Salem Eye Clinic (Birdeye): 4.4/5 stars (80 reviews)

Patients praise

  • Friendly, welcoming, and professional staff members
  • Thorough and knowledgeable doctors who take time to explain procedures and eye health
  • Clean, modern facilities with advanced diagnostic equipment
  • Efficient scheduling and accommodating service for families and children
  • Helpful assistance with frame selection and insurance explanations

Common complaints

  • Occasional complaints about administrative issues, such as undisclosed cancellation fees or billing confusion
  • Isolated reports of errors in prescriptions or issues with glasses quality/fit
  • Concerns regarding pricing and the cost of services compared to larger chain retailers
  • Some reports of impersonal or condescending communication in specific instances

"From the front office staff to Dr. Taylor himself, the practice is filled with warmth, humor, and professionalism. My 13 year old daughter was disappointed that she needed glasses, but the whole crew was so wonderful and encouraging."

- Family Focus Eye Care Review

"Dr. Ngo provided an extremely thorough exam, taking time to explain what’s happening with my eyes, and even rescanning with the retina camera to be sure he had a clear view."

- All Family Vision Care Review

"Evaluation for contacts $118. Optos $47. Total $347!!! You are paying to be "EDUCATED" by doc. Don't waste your money here so not worth it."

- Salem Eye Clinic Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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