Heart to Heart Hospice
Hospice Care • San Antonio, TX
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Heart to Heart Hospice in San Antonio, Texas provides hospice care for patients with terminal illnesses including cancer, lung disease, dementia, and heart failure. Services include pain management, spiritual care, social work, home health aides, respite care, pet therapy, specialty programs for cancer and cardiac care, and bereavement support. The clinic serves Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, and Wilson counties.
Services Offered
Insurance & Payment
Medicare beneficiaries receive hospice at little to no cost
Languages Spoken
Not published.
Social Media
Photos
Photos published by Heart to Heart Hospice showing the hospice care practice in San Antonio, TX.
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 4.5/5 (67)
- Birdeye: 4.6/5 (117)
- VITAS Healthcare website: 4.6/5 (16)
- Google Reviews: 4.9/5 (83)
- Google Reviews: 4.9/5 (156)
- Google Reviews: 4.7/5 (142)
- Birdeye/Google: 2.3/5 (3)
Patients praise
- compassionate and professional end-of-life support for patients and families
- attentive and responsive clinical managers or chaplains who go above and beyond expectations
- effective pain management and coordination of care
- clear, respectful communication and guidance through the hospice enrollment process
- appreciation for CNA staff who build strong rapport and provide attentive, loving care
Common complaints
- reports of unprofessional, dismissive, or condescending behavior by clinical staff
- concerns regarding medication management, including late deliveries or medication errors
- complaints of poor communication between providers, families, and hospice teams
- allegations of inadequate, neglectful, or unacceptable levels of care resulting in patient harm
- legal issues and settlements regarding regulatory violations and the use of unlicensed personnel
- difficulty reaching staff or reports of nurses being unavailable when needed
"I cannot express how grateful I am to this team in caring for my aunt-in-law. My Aunt was able to pass with grace and dignity, in her home, with her family at her side."
- Alamo Hospice Google Review"The level of care provided by your organization was completely inadequate and unacceptable. ... Had I remained with your organization, I firmly believe my wife’s life expectancy would have been shortened."
- Christus VNA Hospice Family Review"Hospice of San Antonio agreed to pay $256,138.68 for allegedly violating the Civil Monetary Penalties Law. OIG alleged that HSA submitted claims for services provided by an unlicensed registered nurse."
- U.S. Dept. of Health and Human Services (OIG) Report (Jan 2026)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Hospice of San Antonio Agreed to Pay $256,000 for Allegedly Violating the Civil Monetary Penalties Law by Submitting Claims for Services Provided by an Unlicensed Individual | Office of Inspector General | Government Oversight | U.S. Department of Health and Human Services - Jan 13, 2026
- Grecia F. Rico Riberoll - Find a Provider | UT Health San Antonio Patient Care - Jan 23, 2026
- Judge Bars San Antonio Hospice From Using 'Magnolia' - Jul 1, 2026
- CommuniCare MAC | San Antonio Primary & Complex Care - Dec 3, 2025
- Sherri R. Cervantez - Find a Provider | UT Health San Antonio Patient Care - May 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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