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University Health Pharmacy clinic

University Health Pharmacy

Pharmacy • San Antonio, TX • Since 1917 • multiple campuses including Medical Center Pavilion, Robert B. Green Campus, Southeast, Southwest, Texas Diabetes Institute Pharmacy, Discharge Pharmacy, Vida Pharmacy, Wheatley Pharmacy locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

University Health System (University Health) is a San Antonio-based, publicly owned hospital system and government agency serving Bexar County and South Texas. Key points: - Network: Includes University Hospital (716 beds, Level I trauma center) and 35+ outpatient clinics across San Antonio. - Location: Headquarters and main campus at 4502 Medical Drive, San Antonio, TX 78229; serves San Antonio, Bexar County, and surrounding areas. - Affiliation: Affiliated with the University of Texas Health Science Center at San Antonio. - Founded: 1917; originally Robert B. Green Memorial Hospital. - Type & scope: Public hospital district owned/operated by Bexar County; third largest public health system in Texas. - Focus areas: Hospitals, emergency services, primary and specialty care, teaching hospital services, and outpatient clinics. - Staffing & revenue (for context): About 2,441 employees (up ~7.5% YoY) with roughly $2.5B in annual revenue. - Contact: Main lines include 210-644-3209 and 210-358-4000.

Services Offered

  • Pharmacy services
  • immunizations
  • medication therapy management
  • smoking cessation counseling
  • patient education
  • drug disposal program
  • refill prescriptions
  • CareLink medication assistance program

Technology & Equipment

  • electronic medical record (one EMR)

Team

  • University Health Pharmacy staff, Licensed pharmacists and technicians - Pharmacists and Pharmacy team

Insurance & Payment

Not published.

CareLink, self-pay

Languages Spoken

  • English

FAQs

What services do University Health pharmacies provide?

Immunizations, medication therapy reviews, health and wellness education, and personalized customer service; services also available to non-patients.

What services do University Health Pharmacy offer?

University Health Pharmacy services include immunizations, medication therapy reviews, health and wellness education as well as world-class customer service.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Pharmacy - University Health Medical Center Pavilion): 4.6 star rating (130 reviews (Google listed as 130))
  • Loc8NearMe (University Health Robert B. Green Campus pharmacy): No explicit star rating shown in provided snippet (Multiple reviews mentioned; count not provided in snippet)
  • Loc8NearMe (University Health Southwest pharmacy): No explicit star rating shown in provided snippet (Only a small number of comments referenced; count not provided in snippet)

Patients praise

  • Helpful and pleasant staff/caring employees
  • Quick service/efficient clerks
  • Medication delivery and conveniences like curbside pickup
  • Assistance with refills and support via MyChart

Common complaints

  • Communication/documentation issues and changing information between staff and patients
  • Prescription availability problems/delays and incorrect status (e.g., expired/unavailable; not ready after weeks)
  • Long waiting lines/busy periods
  • Lunch-time closures/micromanagement that affects access to the pharmacy area
  • Frustrating medication substitution/restocking/controlled-substance confusion in some cases

"“The pharmacy called and claimed my prescription couldn’t be delivered… When I went in person, I was told my prescription was expired… frustrating to do this back and forth hassle with people giving the wrong info.”"

- Birdeye review snippet for Pharmacy – University Health Medical Center Pavilion

"“Terrible communication between staff and patient… The information relayed to myself has always changed… my prescription is still not available for pick up after 4 weeks.”"

- LocalityBiz review snippet for Pharmacy – University Health Medical Center Pavilion

"“It’s always busy but they are nice and helpful.”"

- Loc8NearMe ‘Most Recent Reviews’ snippet for University Health Pharmacy – Robert B. Green Campus

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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