Luna
Physical Therapy • San Bernardino, CA • Since 2018
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Luna Physical Therapy provides in-home physical therapy across the U.S. by licensed therapists, including Medicare and major insurers. Founded in 2018 and based in Nashville, Luna has a nationwide network of 3,000+ PTs, performing over 1.2 million visits and serving 85,000+ patients. They offer tech-enabled care with high patient satisfaction (NPS 88, 99.7% satisfaction) and CMS MIPS recognition. For San Bernardino, CA, Luna would provide in-home PT services directly at patients’ homes, supported by a large national PT network and insurance coverage. Contact info: info@getluna.com; 866-525-3175. Website: getluna.com.
Services Offered
Insurance & Payment
Most Medicare plans with a secondary cover the majority of the cost to you. We handle benefits verification. No prescription required to start in many cases. Direct Access rules in California allow up to 12 visits without a prescription.
Pay per visit (co-pay and deductible), Flat fee per visit ($135 per visit), Self-pay $135 per visit, Insurance (PPOs, HMOs), Medicare/Medicare Advantage with secondary coverage
Languages Spoken
Not published.
Pricing
Current Offers
$135 per visit - $135
FAQs
Do I need a prescription to start?
In many cases, no prescription is required. Some insurance providers do require a doctor’s referral.
What will I pay per visit?
$135 per visit with potential co-pays and deductibles depending on insurance.
Where in San Bernardino can I receive treatment?
Our physical therapists are available for appointments anywhere in San Bernardino. We come to you to make the physical therapy experience as convenient as possible.
Is in-home physical therapy covered by insurance?
Luna accepts many insurance plans, and we handle the benefits verification process for you. You’ll typically pay the co-pay your insurance plan requires for clinic visits. We accept all PPOs, many HMOs, Medicare, and Medicare Advantage.
Do I need a prescription for physical therapy?
In most cases, you will not need a referral for physical therapy. Some insurance providers do require a doctor’s referral, and we’ll promptly let you know if that’s the case with your insurance.
When and where can I have my physical therapy appointment?
Appointments for private physical therapy at home are available 7 days a week, from 6:30 am - 9:30 pm.
Photos
Photos published by Luna showing the physical therapy practice in San Bernardino, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- JustUseApp/App Store: 4.7/5 stars on app store (based on 1,251 user reviews (app aggregate))
Patients praise
- convenience of in-home visits and flexible scheduling
- easy-to-use mobile app with exercise videos
- personalized one-on-one attention from therapists
- professional and knowledgeable care providers
- seamless booking and insurance management for some users
Common complaints
- occasional therapist no-shows or cancellations without warning
- difficulties contacting customer service for timely support
- lack of transparency regarding out-of-pocket costs and insurance coverage discrepancies
- potential for miscommunication during booking process
"All of the treatment time is devoted to me as a patient without distraction, bravo!"
- Luna patient testimonial"However after a no show therapist with no warning, a cancel with no explanation, and no response from customer service, I’m starting to believe it’s an elaborate scam..."
- JustUseApp/App Store user reviewSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- San Bernardino PT – Transit Physical Therapy
- Therapist Enablement Specialist- Physical Therapy at Luna Physical Therapy - Jul 11, 2025
- Licensed Physical Therapist at Lunaphysicaltherapy · JobsRadar - Jul 9, 2026
- Physical Therapist at Lunaphysicaltherapy · JobsRadar - Jul 9, 2026
- TOTAL CARE PHYSICAL THERAPY - Updated July 2026
Information sourced from the clinic's website as of July 10, 2026.
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